Apr 172018
 

vRealize Automation

End of Availability of vRealize Code Stream Management Pack for IT DevOps
Date Published: 2018/04/12

Automatic update fails after updating the vRA Site Certificate on appliance from self-signed to CA-signed
Date Published: 2018/04/11

Items in vRA show now fields after the vCAC CAFÉ endpoint in vRO was deleted and recreated
Date Published: 2018/04/09

VMware SDDC Manager

The vCenter Server in the management workload domain is inaccessible from a Windows or Linux jump VM after upgrading an unmanaged host
Date Published: 2018/04/12

Workload Domain deployment fails while creating NSX Conroller VMs
Date Published: 2018/04/12

Workload domain creation fails after adding an additional rack to a VMware Cloud Foundation 2.2/2.3 deployment
Date Published: 2018/04/13

VMware vRealize Operations Manager

Meltdown and Specter Effects on vRealize Operations Manager 6.7
Date Published: 2018/04/12

Using the Upgrade Assessment Tool for vRealize Operations Manager 6.7
Date Published: 2018/04/12

Upgrading the Virtual Hardware version of the vRealize Operations Manager 6.x Nodes
Date Published: 2018/04/10

VMware ESXi

Installing VMTools in SUSE Linux Enterprise 15 fails if no rc[0-6].d folds
Date Published: 2018/04/11

The post New KB articles published for week ending 15th April 2018 appeared first on Support Insider.

New KB articles published for week ending 8th April 2018

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Apr 112018
 

VMware vRealize Operations Manager

Horizon Dashboards display “No Data” in vRealize Operations Manager 6.x.
Date Published: 2018/04/03

VMware SDDC Manager

VMware Cloud Foundation update for environments upgraded from 2.1.x to 2.3.x
Date Published: 2018/04/05

VMware Cloud Foundation update for environments upgraded from 2.1.x to 2.2.x
Date Published: 2018/04/05

VMware ESXi

Diagnostic coredump partition is not activated after rebooting ESXi
Date Published: 2018/04/06

VMware vRealize Application Services

Error: “PBM error occurred during PreCreateCheckCallback: Connection refused” while creating protection group
Date Published: 2018/04/05

VMware NSX-T

IP/MAC Bindings discovered through a VIF/VM do not migrate when the VIF attaches to a new LogicalPort
Date Published: 2018/04/05

Resolving recursive static route in a Tier1 Logical Router fails
Date Published: 2018/04/04

VMware NSX for vSphere

vSphere Distributed Switch Healthcheck alarms triggered in an NSX for vSphere 6.4.0 environment
Date Published: 2018/04/05

VMware vRealize Business for Cloud Advanced

CSV files for Server Hardware fails to upload with vRealize Business for Cloud
Date Published: 2018/04/07

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Top 20 vSAN articles for March 2018

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Apr 062018
 
  1. Component metadata health check fails with invalid state error
  2. Best practices for vSAN implementations using Dell PERC H730 or FD332-PERC storage controllers
  3. vSAN Build Recommendation Engine Health fails
  4. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  5. “The ramdisk “vsantraces” is full” error reports in vSAN logging
  6. Replacing SSD disk on a vSAN cluster
  7. vSAN CLOMD daemon may fail when trying to repair objects with 0 byte components
  8. Diskgroups fail to mount due to heap exhaustion
  9. On vSAN 6.6 and 6.6.1 cluster, Testing health check fails randomly
  10. VMware vSAN 6.2 on disk upgrade fails due to CBT enabled virtual disks
  11. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message: Retrieve a ticket to register the vSAN VASA Provider
  12. vSAN performance diagnostics reports: “vSAN is experiencing congestion in one or more disk group(s)”
  13. Certification of Dell PERC H730 and FD332-PERC Controllers with vSAN 6.x
  14. Virtual Machine with more than 64GB memory fails to Storage vMotion to vSAN cluster
  15. Initializing vSAN during boot takes a longer time
  16. Deployment guidelines for running VMware vSAN and VMware vSphere VMFS datastores on a Dell H730 controller with the lsi_mr3 driver
  17. Cannot view or add vSAN Storage Providers in the vSphere Web Client
  18. “Virtual SAN objects available for provisioning” task fails
  19. “Host cannot communicate with all other nodes in vSAN enabled cluster” error
  20. “Virtual SAN Disk Balance” warning alarm during vSAN health check

The post Top 20 vSAN articles for March 2018 appeared first on Support Insider.

Top 20 NSX articles for March 2018

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Apr 062018
 
  1. Guest Introspection memory usage spikes to 90+% or you see the error: “Lost communication with ESX module” in NSX-V 6.2.x and 6.3.x
  2. Deploying NSX Controller fails in NSX-v 6.3.3 and 6.3.4
  3. Troubleshooting vShield Endpoint / NSX Guest Introspection
  4. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  5. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  6. “No NSX Managers available” error in the vSphere Web Client
  7. At times certain controller APIs could fail due to cleanup of API server reference files
  8. NSX Edge file system becomes Read-only
  9. Upgrading from NSX-v 6.2.0, 6.2.1 and 6.2.2 to NSX-v 6.3.5 and later version fails
  10. Guest Introspection status reports “Warning: Guest Introspection service not ready”
  11. “The pending transaction requires xxx MB free space” error when installing VIBs
  12. Cannot save Microsoft Office files to a shared directory on a virtual machine protected by VMware vShield Endpoint and an agentless anti-virus solution
  13. vCenter user with admin role cannot add NSX license
  14. Logging in to the NSX Manager Command Line Interface (CLI) as admin fails after upgrade
  15. “Not Ready” Installation Status in NSX
  16. Creating Interface or sub interfaces on NSX-V 6.3.2/6.3.3/6.3.4 edges fails
  17. Virtual machines are stuck at 0% or 35% when powering on
  18. vCenter Server access is blocked after creating a Deny All rule in DFW
  19. EAM fails with OutOfMemoryErrors
  20. Virtual machine in ESXi is unresponsive with a non-paged pool memory leak

The post Top 20 NSX articles for March 2018 appeared first on Support Insider.

Top 20 vSphere articles for March 2018

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Apr 062018
 
  1. vCenter Appliance root Partition 100% full due to Audit.log files not being rotated
  2. “invalid credentials LDAP Error 49” error when starting Inventory Services in vCenter Server 6.x
  3. Important information before upgrading to vSphere 6.5
  4. Unable to log in to the root account of vCenter Server Appliance
  5. Component Manager services fail at starting Content Library Service
  6. Best practices for upgrading to vCenter Server 6.5
  7. How to reset the lost or forgotten root password in vCenter Server Appliance 6.5
  8. “fsck failed” error when starting vCenter Server Appliance
  9. Large Java dump files created in the location /storage/log/vmware/perfcharts
  10. Error “Logon failure: the user has not been granted the requested logon type at this computer”
  11. ESXi host disconnects intermittently from vCenter Server
  12. vmware-dataservice-sca and vsphere-client status change from green to yellow
  13. How to unlock and reset SSO password in vSphere 6.x
  14. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  15. VCSA 6.5 fails to start with error: Failed to start file system check on /dev/disk…
  16. How to reset Inventory Service database for vCenter Server
  17. vCenter Server Appliance 6.0 services fail due to 100% usage of /storage/seat disk
  18. The vpxd process becomes unresponsive after upgrading to vCenter Server 5.5/6.0
  19. How to repoint vCenter Server 6.x between External PSC within a site
  20. Troubleshooting VMware High Availability (HA) issues in VMware vCenter Server 5.x and 6.0

The post Top 20 vSphere articles for March 2018 appeared first on Support Insider.

New KB articles published for week ending 1st April 2018

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Apr 032018
 

VMware NSX for vSphere

“using –physdev-out in the OUTPUT, FORWARD and POSTROUTING chains for non-bridged traffic is not supported anymore” reported in NSX Edge logs
Date Published: 2018/03/30

NETSCOUT vSCOUT For NSX-v 6.2 and 6.3
Date Published: 2018/03/27

VMware vSphere Integrated Containers

VIC Containers Running Selenium Report “org.openqa.selenium.WebDriverException: connection refused”
Date Published: 2018/03/28

VIC Container Deployment Using docker-compose Results in “Connection pool is full”
Date Published: 2018/03/28

VMware ESXi

Unable to assign 4 CPU cores to a VM on VMWare ESXi version 6.5.0 build 4887370, you are limited to 2 CPU cores, per socket.
Date Published: 2018/03/28

vSphere Stretch Cluster Solutions with IBM SAN Volume Controller HyperSwap
Date Published: 2018/03/27

During NDU, Connectivity to LUNS is lost with APD and PDL conditions
Date Published: 2018/03/27

VMware vRealize Operations Manager

Enable DNS Server Property Collection in vRealize Operations Manager 6.x
Date Published: 2018/03/29

Remote Collector in a Collector Group shows Offline Status in vRealize Operations Manager 6.x
Date Published: 2018/03/28

Supported Virtual Hardware versions in vRealize Operations Manager 6.x
Date Published: 2018/03/28

VMware vRealize Automation

vRA inbound / outbound fails when using Internet Message Access Protocol (IMAP)
Date Published: 2018/03/26

VMware vCloud Availability for vCloud Director

“403 ACCESS_TO_RESOURCE_IS_FORBIDDEN” error when running the vcav hbr check command from the vCloud Availability Installer Appliance
Date Published: 2018/03/26

VMware Horizon Cloud

How to avoid rolling maintenance ?
Date Published: 2018/03/27

VMware Cloud on AWS

Certified backup solutions on VMware Cloud on AWS: Commvault Version 11
Date Published: 2018/03/28

VMware vRealize Network Insight

[vRNI] [3.X] False alert : VxLan does not have an uplink on specified host
Date Published: 2018/03/29

vRNI – How to enable/disable support-tunnel via CLI
Date Published: 2018/03/28

VMware Workstation

How to disable display resolution setting through VMware Tools
Date Published: 2018/03/29

VMware NSX-T

After creation of Tier0 logical router, the Edge CLI displays the error: “An unexpected error occurred”
Date Published: 2018/03/30

VMware View

Duplicate event records are being inserted into Events table and the Events database size is growing rapidly
Date Published: 2018/03/30

VMware vRealize Log Insight

How to reset the root password in VMware vRealize Log Insight 4.x
Date Published: 2018/03/30

VMware Horizon

Horizon Instant Clones pool creation fails on vSAN datastores that are not shared between clusters
Date Published: 2018/03/31

The post New KB articles published for week ending 1st April 2018 appeared first on Support Insider.

New KB articles published for week ending 25th March 2018

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Mrz 272018
 

VMware vSphere Integrated Containers

VCH creation wizard does not list any vSphere distributed switches in the dropdown list
Date Published: 2018/03/19

VMware NSX for vSphere

eBGP between DLR and Edge may experience a routing loop after upgrading to NSX-v 6.3.5
Date Published: 2018/03/20

VMware vCloud Availability for vCloud Director

RabbitMQ login is refused when configuring the vSphere Replication Cloud Service in vCloud Availability
Date Published: 2018/03/22

“Unable to create replication group on secondary site.” exception when configuring replications using vCloud Availability for vCloud Director
Date Published: 2018/03/22

VMware vSphere Replication

Virtual machine is consistently going into RPO violation state
Date Published: 2018/03/21

VMware vRealize Operations Manager

OVA Deployment of vRealize Operations Manager fails in vCenter HTML5 Client
Date Published: 2018/03/21

vCenter Users are unable to run reports in vRealize Operations Manager 6.x
Date Published: 2018/03/21

Reports run from vSphere World level are blank in vRealize Operations Manager 6.x
Date Published: 2018/03/21

/storage/log is full on vRealize Operations Manager 6.x Appliance
Date Published: 2018/03/21

Manual discovery of HA enabled clusters fails in vRealize Operations Manager 6.x
Date Published: 2018/03/24

VMware vRealize Log Insight

Exporting Event Results Return Incomplete Results in vRealize Log Insight 4.x
Date Published: 2018/03/22

Alerts are not showing Host name in vRealize Log Insight 4.x
Date Published: 2018/03/24

VMware Horizon Cloud with Hosted Infrastructure

Accidental deletion of Auxiliary domain bind account when Domain Bind information is changed
Date Published: 2018/03/22

VMware vRealize Network Insight

[vRNI] [3.x] How to query network Metrics for NSX Edges
Date Published: 2018/03/22

The post New KB articles published for week ending 25th March 2018 appeared first on Support Insider.

New KB articles published for week ending 18th March 2018

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Mrz 202018
 

VMware vRealize Business for Cloud Advanced

Enabling and disabling local authentication for vRealize Business for Cloud
Date Published: 2018/03/14

VMware vRealize Automation

“HTTP Status 502” error when attempting to export the list of Managed Machines from the vRA Infrastructure tab
Date Published: 2018/03/13

Identity Provider is missing connectors
Date Published: 2018/03/13

Upgrade from vRA 7.1 to 7.3.1 fails when Management Agents were not upgraded to new version
Date Published: 2018/03/14

VMware vCenter Server

Upgrading vCenter Server 6.5 clears local OS permission
Date Published: 2018/03/16

VMware vRealize Operations Manager

Datastore Cluster summary shows question mark for number of Powered on Virtual machines in vRealize Operations Manager 6.x
Date Published: 2018/03/15

Minimum Collection User Permissions in vRealize Operations Manager 6.x
Date Published: 2018/03/16

VMware vCloud Director for Service Provider

In vCD 8.20.x & earlier versions when we create VM with Hardware version 10, it shows “Windows Server 2016” in the OS list
Date Published: 2018/03/16

The vCenter proxy service fails to start on Cloud Director cells while Cloud Proxy cells are active
Date Published: 2018/03/15

VMware ESXi

Microsoft patches KB4088875 and KB4088878 may cause Windows 2008 R2 and Windows 7 virtual machines to lose IP address information
Date Published: 2018/03/15

VMware Horizon Cloud with Hosted Infrastructure

Finding agent versions compatible with Horizon Cloud Hosted tenants
Date Published: 2018/03/16

Desktop Health,Utilization, Session History, and Concurrency tab under report section are empty
Date Published: 2018/03/16

The post New KB articles published for week ending 18th March 2018 appeared first on Support Insider.

New KB articles published for week ending 11th March 2018

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Mrz 162018
 

VMware SDDC Manager

How to update the Cisco UCS C240 M5 servers in a VMware Cloud Foundation environment to allow for correct boot configuration
Date Published: 2018/03/08

The VSAN and vMotion distributed port groups in a VMware Cloud Foundation environment have an incorrect MTU value
Date Published: 2018/03/06

VMware Pivotal Container Service

Unable to access the Harbor web interface or perform docker operations on images in Harbor for Pivotal Container Service
Date Published: 2018/03/05

VMware vCenter Operations for Horizon View

Viewdbchk only works with user account that installed Horizon View 7.x
Date Published: 2018/03/08

VMware vSphere Integrated Containers

VIC Reports “Permission to perform this operation was denied” when using –ops-user
Date Published: 2018/03/05

VMware Datacenter

VMware Response to VU#475445 Multiple SAML libraries may allow authentication bypass via incorrect XML canonicalization and DOM traversal
Date Published: 2018/03/06

VMware Response to VU#144389 “ROBOT attack”
Date Published: 2018/03/09

VMWare SDK – TAP Program

Re-registering a plug-in after un-register does not appear in the vSphere Client
Date Published: 2018/03/08

VMware vRealize Network Insight

VRNI not correctly identifying all communications data between servers.
Date Published: 2018/03/06

VMware Horizon DaaS On Premise Platform

Show blank page when attempting to download user activity with no event data between start date and end date
Date Published: 2018/03/07

VMware Cloud on AWS

Characters are repeated when typing on the Web Console of a VM hosted on VMware Cloud on AWS
Date Published: 2018/03/09

VMware vCenter Server

Patch upgrades from 6.5 GA to U1 or U2 may fail if the user changed transfer service properties
Date Published: 2018/03/09

VMware vSphere Data Protection

vSphere Data Protection might back up unexpected virtual machines
Date Published: 2018/03/05

VMware vRealize Automation

vRealize Automation fails to connect to an AWS endpoint
Date Published: 2018/03/07

The post New KB articles published for week ending 11th March 2018 appeared first on Support Insider.

Top 20 NSX articles for February 2018

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Mrz 082018
 
  1. Virtual machine in ESXi is unresponsive with a non-paged pool memory leak
  2. Licensing vShield 1.x/5.0
  3. VMs running on ESXi 5.5 with vShield endpoint activated fails during snapshot operations
  4. Performing vMotion or powering on a virtual machine being protected by vShield Endpoint fails
  5. When using VMware vShield App Firewall, virtual machines fail to connect to the vSwitch/vDS/network with the error: Failed to connect virtual device Ethernet0
  6. “The pending transaction requires xxx MB free space” error when installing VIBs
  7. Installing VMware vShield App fails with the error: Previous installation of host services encountered an error
  8. Systems running MOVE Agentless 3.0 on ESXi 5.5 suffer performance issues or become unresponsive
  9. ESX/ESXi 4.1 Update 2 host with vShield Endpoint 1.0 installed fails with a purple diagnostic screen mentioning VFileFilterReconnectWork
  10. ESXi 5.5 and 6.0 hosts fail with a PSOD: VMCIEventDelayedDispatchCB@com
  11. Degraded Windows network file copy performance after full ESXi 5 VMware Tools installation
  12. Slow VMs after upgrading VMware Tools in NSX and vCloud Networking and Security
  13. Windows virtual machines using the vShield Endpoint TDI Manager or NSX Network Introspection Driver (vnetflt.sys) driver fails with a blue diagnostic screen
  14. vShield Manager appliance system disk is full in VMware vCloud Networking and Security 5.5.x
  15. Network connectivity issues after upgrade in NSX/VCNS environment
  16. NSX Controller disconnected or isolates intermittently
  17. Troubleshooting vShield Endpoint / NSX Guest Introspection
  18. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  19. Duplicate VTEPs in ESXi hosts after rebooting vCenter Server
  20. After upgrading to VMware ESXi 5.5 Patch Release ESXi550-201504002, virtual machines using VMware NSX for vSphere 6.x or Cisco Nexus 1000v are unable to communicate across hosts

The post Top 20 NSX articles for February 2018 appeared first on Support Insider.

Top 20 vSAN articles for February 2018

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Mrz 082018
 
  1. Component metadata health check fails with invalid state error
  2. Best practices for vSAN implementations using Dell PERC H730 or FD332-PERC storage controllers
  3. vSAN Build Recommendation Engine Health fails
  4. Status of TLSv1.1/1.2 Enablement and TLSv1.0 Disablement across VMware products
  5. How to manually remove and recreate a vSAN disk group using esxcli
  6. vSAN CLOMD daemon may fail when trying to repair objects with 0 byte components
  7. Replacing SSD disk on a vSAN cluster
  8. vCenter Server 6.0 Update 2 displays on non-vSAN enabled ESXi hosts displays the message: Retrieve a ticket to register the vSAN VASA Provider
  9. Virtual Machine with more than 64GB memory fails to Storage vMotion to vSAN cluster
  10. vSAN performance diagnostics reports: “vSAN is experiencing congestion in one or more disk group(s)”
  11. On vSAN 6.6 and 6.6.1 cluster, Testing health check fails randomly
  12. Diskgroups fail to mount due to heap exhaustion
  13. Cannot view or add vSAN Storage Providers in the vSphere Web Client
  14. “The ramdisk “vsantraces” is full” error reports in vSAN logging
  15. Initializing vSAN during boot takes a longer time
  16. “Unexpected status code: 503” error in vSAN health check plug-in
  17. “Virtual SAN objects available for provisioning” task fails
  18. vSAN host may encounter a purple diagnostic screen during performance statistics updates
  19. “Host cannot communicate with all other nodes in vSAN enabled cluster” error
  20. “Virtual SAN Disk Balance” warning alarm during vSAN health check

The post Top 20 vSAN articles for February 2018 appeared first on Support Insider.

Top 20 vSphere articles for February 2018

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Mrz 082018
 
  1. vCenter Appliance root Partition 100% full due to Audit.log files not being rotated
  2. “invalid credentials LDAP Error 49” error when starting Inventory Services in vCenter Server 6.x
  3. Troubleshooting an ESXi/ESX host in non responding state
  4. Unable to log in to the root account of vCenter Server Appliance
  5. Important information before upgrading to vSphere 6.5
  6. Component Manager services fail at starting Content Library Service
  7. Large Java dump files created in the location /storage/log/vmware/perfcharts
  8. How to reset the lost or forgotten root password in vCenter Server Appliance 6.5
  9. Best practices for upgrading to vCenter Server 6.5
  10. “fsck failed” error when starting vCenter Server Appliance
  11. License key requirements for new version of VMware products
  12. ESXi host disconnects intermittently from vCenter Server
  13. vmware-dataservice-sca and vsphere-client status change from green to yellow
  14. ESX/ESXi hosts do not respond and is grayed out
  15. How to unlock and reset SSO password in vSphere 6.x
  16. Error “Logon failure: the user has not been granted the requested logon type at this computer”
  17. “Failed to verify the SSL certificate for one or more vCenter Server Systems” error in the vSphere Web Client
  18. The vpxd process becomes unresponsive after upgrading to vCenter Server 5.5/6.0
  19. How to repoint vCenter Server 6.x between External PSC within a site
  20. “The host returns esxupdate error code:15” error when remediating an ESXi 5.x and 6.x host

The post Top 20 vSphere articles for February 2018 appeared first on Support Insider.

New KB articles published for week ending 4th March 2018

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Mrz 062018
 

VMware Horizon

Windows Server 2016 RDSH have issue with Intel GPU
Date Published: 2018/03/01

VMware vCenter Server Appliance

Joining vCenter Server Appliance or ESXi host into Active Directory domain fails with error: LW_ERROR_LDAP_CONSTRAINT_VIOLATION or LW_ERROR_LDAP_INSUFFICIENT_ACCESS
Date Published: 2018/02/26

Unable to list users for the selected domain and/or authenticate from Active Directory users into vSphere SSO domain after adding identity source
Date Published: 2018/02/26

VMware NSX for vSphere

NSX Edge Load Balancing fails when the VIP contains TCP port range from 10000-64000
Date Published: 2018/03/03

The post New KB articles published for week ending 4th March 2018 appeared first on Support Insider.

New KB articles published for week ending 27th February 2018

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Feb 272018
 

VMware vRealize Operations Manager

Increase /storage/db filesystem in VMware vRealize Operations Manager 6.x
Date Published: 2018/02/20

VMware vSphere Integrated Containers

VMware vSphere Integrated Containers 1.3.0 OVA deploy fails with “wrong file size specified in OVF descriptor”
Date Published: 2018/02/23

VMware vRealize Network Insight

vRealize Network Insight Sample Search Queries
Date Published: 2018/02/22

VMware SDDC Manager

How to import the certificates used in a VMware Cloud Foundation environment to a client system
Date Published: 2018/02/23

VMware Horizon

In a Cloud Pod Architecture setup, desktop launch on remote pod fails when global entitlements are assigned using user groups
Date Published: 2018/02/19

Workaround for issue with desktop pool assigning two desktops for same user
Date Published: 2018/02/19

App Volumes

Adding network printer fails when attaching AppStack that includes printer driver
Date Published: 2018/02/21

VMware vRealize Log Insight

vRealize Log Insight hotfix addressing ILB failover when using NSX logical switch with unicast or multicast mode
Date Published: 2018/02/20

VMware vSAN

Commvault Data Protection for virtual machines deployed on VMware vSAN data stores
Date Published: 2018/02/20

Commvault Data Protection KB articles
Date Published: 2018/02/20

VMware Integrated OpenStack

VIO Horizon and API calls are slower in VIO 4.x as compared to VIO 3.x
Date Published: 2018/02/21

VMware vCloud Director

Invalid vapp_vm entries when upgrading vCloud Director from pre-8.10 to 8.10 or higher using Oracle 11g
Date Published: 2018/02/21

VMware NSX for vSphere

DFW rules are incorrectly applied to NSX Edge ESGs and DLRs
Date Published: 2018/02/23

The post New KB articles published for week ending 27th February 2018 appeared first on Support Insider.

Skyline – Proactive Recommendations for Issue Avoidance

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Feb 222018
 

VMware Skyline is a proactive support technology that listens for changes, events and patterns within your VMware environment. This information is then analyzed using a robust rules and machine learning engine. Once data analysis has completed, proactive recommendations are provided for each potential issue identified within your environment. These recommendations are based on VMware’s ever-growing library of knowledge that include Knowledge Base articles, Best Practices and Security/Hardening Guidance.

Environment specific information is collected using the Skyline Collector. The Collector is a standalone virtual appliance that connects to product endpoints such as vCenter Server and NSX Manager. You can view an overview for how to download, install and configure the Collector here.

Breakthrough Visibility

Have you ever contacted VMware Global Support Services (GSS) to report that you experienced a purple screen of death (PSOD)? During your conversation with GSS, were you made aware that a patch is already available for the issue? Wouldn’t it have been nice to been made aware of the patch before you experienced the PSOD? Just think about the time and frustration that could’ve been saved if you would’ve been notified of the patch before the PSOD occurred.

With this in mind, Skyline can proactively notify you that your environment displays characteristics that could lead to a PSOD. Additionally, a tailored recommendation for how to prevent the issue from occurring is provided. Ultimately, Skyline well help customers increase the reliability and security of their environments while also reducing time spent resolving break-fix issues.

Sample PSOD Finding within the Operational Summary Report

Sample PSOD Finding within the Operational Summary Report

A complete overview of the Operational Summary Report can be found here.

Save Time and Enhance Security

On the other hand, perhaps security is most important to you. Skyline can proactively identify vCenter Server(s), ESXi hosts and virtual machines that are vulnerable to Spectre/Meltdown. The vulnerable objects (vCenter, ESXi, VMs) are provided to you as Findings within the Operational Summary Report. Each Finding has a corresponding report that details each object identified for the particular issue. The relevant VMware Security Advisory and/or Knowledge Base article are provided within the Recommendations section of the Finding.

Sample Recommendation for Spectre/Meltdown

Sample Recommendation for Spectre/Meltdown

Let’s take a closer look at what is accomplished by utilizing Skyline. First, we’re proactively identifying what objects are impacted. This saves the customer time in manually trying to determine the scope of vulnerable systems. Second, recommendations are tailored and delivered directly to the customer. Customers can quickly begin planning for and remediating vulnerabilities within their environment. Altogether, the scope of vulnerable systems are automatically identified and the information required to secure the environment is provided.

Getting Started with Skyline

If you are interested in Skyline, sign-up via the Managed Access Program. For VMware Premier Support Customers, reach out to your Support Account Manager/Engineer to get started today. Additional information about Skyline can be found here.

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