Jun 222017
 

VMware NSX for vSphere

How to determine if vShield or vCloud Networking & Security is installed before deploying NSX
Date Published: 2017/06/12

“Disabled” HA Service status on Edge Appliances after enabling HA
Date Published: 2017/06/15

VMware Horizon

Computer-based Global Policy Objects (GPOs) that require a reboot to take effect are not applied on instant clones.
Date Published: 2017/06/12

Client Drive Redirection Does Not Work on Windows 10 Creators Update (version 1703)
Date Published: 2017/06/15

VMware vRealize Automation

vRA authentication connectors failing when Sync Connector is down in HA environment
Date Published: 2017/06/12

“System.NullReferenceException” error received when you manually upgrade vRealize Automation IaaS Web component
Date Published: 2017/06/13

When viewing the Requests from the CAFE plugin inventory in vRealize Orchestrator 7.3, you receive a NullPointer Exception
Date Published: 2017/06/15

Upgrade to vRA 7.3 fails while upgrading DEM and/or DEO
Date Published: 2017/06/13

VMware Identity Manager

VMware Identity Manager Cloud Hosted IP Addresses Change for Americas Region
Date Published: 2017/06/12

VMware ESXi

After upgrading ESXi hosts to ESXi600-201706001 Hardware 3D graphics functioning fails
Date Published: 2017/06/12

VMware vSAN

vSAN Cluster Incorrectly Displays Network Mode as Multicast
Date Published: 2017/06/14

After reboot diskgroups are not mounted
Date Published: 2017/06/16

How to mount disk group using esxcli commands in vSAN
Date Published: 2017/06/16

vSAN Host Not Contributing Stats with SSL error
Date Published: 2017/06/16

VM Storage policy for VM’s may report as “Not applicable” in vSAN
Date Published: 2017/06/16

vSAN Health Check reporting congestion
Date Published: 2017/06/16

VMware vRealize Log Insight

vRealize Log Insight Agent for Linux auto-update depends on HOME environment variable
Date Published: 2017/06/14

VMware vCenter Server

Applying host profile after upgrade of vCenter server to 6.5.0d fails with “no suitable host in the inventory”
Date Published: 2017/06/14

Upgrading vCenter Server 6.0 U3 to vCenter Server 6.5 fails
Date Published: 2017/06/16

vSphere Profile-Driven Storage Service gets crashed
Date Published: 2017/06/16

The post New KB articles published for week ending 17th June 2017 appeared first on Support Insider.

Jun 212017
 

We&#rsquo;re back with another installment of our monthly series: vCloud Architecture Toolkit for Service Providers(vCAT-SP). Each month we share a new article in our ongoing series detailing the numerous use cases of the VMware vCloud Solution. Together, this collection of posts will help you take full advantage of the superior cloud solutions found in the vCloud environment.

But before we dive into this month&#rsquo;s topic, take a look back at a few of our most recent vCAT-SP posts:

  • A Guide to Self-Service Deployment with vRealize Automation
  • Migration Strategies for the Hybrid Cloud: An Essential Hybridity Guide
  • How Horizon® 7 is Helping the Enterprise Scale Digital Workspaces
  • Leveraging VMware vSAN for Highly Available Management Clusters
  • Multitenant Use of VMware vRealize Operations as a Service

This time around we explore two of the most important features required in a successful cloud stack: storage and availability. Particularly, we dive into VMware solutions, vSAN for storage and vCloud Director for availability. The two services are detailed in the following whitepapers:

  • Identifying and Calculating the Operational Savings of a VMware vSAN™ Solution
  • Architecting a VMware vCloud® Availability for vCloud Director® Solution

Below, we provide a brief overview of the information found in the whitepapers. If interested, we encourage you to download the whitepapers and discover the power of vCloud solutions for yourself!

Simplifying Storage with VMware vSAN

The storage needs of today&#rsquo;s enterprise customers is reaching an unprecedented level. Between consumer and automated platforms, the amount of data being created on a daily basis has placed an increasing amount of pressure on service providers to provide robust, scalable storage solutions.

VMware&#rsquo;s vSAN is a software-defined storage solution for VMware vSphere® environments capable of providing the scalability, performance, and reliability users demand at a competitive price.

As detailed in the whitepaper, vSAN can reduce service providers TCO by up to 50 percent and lower CapEx and OpEx simultaneously through efficiencies found in the public cloud. Additionally, the vSAN storage solution enables service providers to automate many of the tedious manual storage tasks today.

vCloud Availability for vCloud Director®: Disaster Recovery and Migration

VMware&#rsquo;s vCloud Director (vCD) platform is a powerful tool for managing and implementing specialized hybrid cloud services to meet the demanding needs of enterprise customers. Specifically, vCloud Availability for vCD provides users with support for workload replication of VMware environments and migration between VMware services.

One of the benefits to using vCloud Availability supported by vCloud Director is minimal downtime. Service providers can provision DR solutions and migration strategies that require little to no downtime, keeping business critical workloads available throughout the deployment process.

To explore the technical requirements of vCloud Availability within vCloud Director, please consult the whitepaper. There, you will find steps for architecting and deploying vCloud Availability across cloud environments and data centers.

Interested in learning about other solutions and services offered by VMware? Stop by vcloudairnetwork.com for a complete list of service providers and offering available.

The post vCAT: Storage and Availability appeared first on VMware vCloud.

Jun 212017
 

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit apple.com/business/dep/ and apple.com/education/it/ to learn more about the Device Enrollment Program.

 

Jun 212017
 

You&#rsquo;ve decided that Windows 10 is in your future. Maybe you&#rsquo;ve even got designs on what that future should look like. But how do you get there? How do you move your legacy XP machines? How do you move your 32-bit Windows 7 machines?

Your existing PC estate is vast, complex and interlinked. Regardless of how amazing you are as an administrator, it contains many unknowns and &#rsquo;gotchas&#rdquo; that have been burned into the images and control scripts by countless admins before you.

VMware can help. We have a sophisticated portfolio of tools that can help you break your problem into discrete, manageable tasks.

  • We have VMware User Environment Manager, which can decouple the PC from its user data, bloated profiles and help you tackle your unmaintainable logon scripts.
  • We have VMware App Volumes, which ring fences your applications, including the user-installed ones, and packages them for dynamic delivery to whole groups of people in a single click.
  • We have VMware Horizon 7, which can deliver the entire Windows experience dynamically to any device of your users&#rsquo; choosing.
  • We have VMware AirWatch, which is probably the most scalable and flexible way anyone can manage remote devices—be they phones, laptops or whatever.
  • And finally, we have VMware Workspace ONE, a single solution that brings all these tools together in one framework to help you realize your future Windows designs.

So how exactly do you complete the one-time operation of moving what you physically have, to what you want—virtual or otherwise? The answer is VMware Mirage.

Migrating to Windows 10 with Mirage

Mirage streamlines the two most common migration approaches: 1) upgrading an existing Windows device, in place, to Windows 10 or 2) migrating a user&#rsquo;s profile and files in a hardware-refresh process from their previous device to a new one.

When performing an in-place upgrade, you can deploy a Windows 10 base layer (with Win10-compatible apps already built in) to a collection of users. That base layer will upgrade the local operating system (OS) to Windows 10, but it will not delete or overwrite the users&#rsquo; personal files or profile. This approach greatly reduces the time you have to spend getting users back up and running, and it greatly reduces downtime.

When leveraging a hardware refresh cycle, you can seamlessly migrate all the users&#rsquo; personal files and profile from the old devices over to the new Windows 10 devices.

In addition, Mirage takes a full snapshot of the original Windows system before the migration begins. Should a failure occur on any endpoint during the migration, the user can be quickly restored to their previous system, without downtime or fire drills.

Read More

Read more about how renting Mirage for six months can fast track your Windows 10 adoption.

Try It

VMware offers an extensive library of online tools so you can experience our products without installing the software. Try the Windows 10 Mirage Migration Hands-on Lab #1753 today.

The post VMware Mirage Speeds Windows 10 Migration for Physical PCs appeared first on VMware End-User Computing Blog.

Jun 212017
 

Purpose:

Did you ever feel the need to push custom data to vRealize Operations Manager (vROps)? Did you wish, you could see that one parameter or metric specific to your environment in vROps? This post provides exactly that information. Here I demonstrate a script which pushes custom data into vROps. At the same time, I explained how you can customize it according to your requirement.

Introduction:

A few weeks back I got the request from two of my colleagues for friends Luciano Gomes and Iwan (e1) Rahabok about a script which can push data into vRealize Operations Manager. Both of them requested similar task albeit the data was different. So I picked Luciano’s request as he already had the script which will generate the input. All I had to do is modify the script a bit so that I can consume the data in my required format and push the data to vROps.

His script generates “Creation Time” and “Hostname inside guest” for each virtual machine in an environment. He wanted to see these two values under each VM resource in vROps. So the task is defined in front of me.

 

Prior Work on pushing data to vRealize Operations Manager:

Understand, this is not a new topic. Very good blog posts are already available on similar topics.

But before I explain my method, please check the following excellent blogs on similar topics:

  • Programmatically Push Custom Data into vCenter Operations– The original awesome post by Josh Coen – Sadly Http Adapter is no longer in vogue and may be extinct soon.
  • vraidmon – A vRealize Operations Adapter Written in Python– By Pontus
  • vRops – suite-api – addProperties– By vMAN – Does similar things but calling out direct REST API
  • VMware vRealize Operations Adapter for Nutanix– By Andreas Diemer – The best is for the last

 

Why a new method?

If you are wondering why a new method and script? The topic and method of these blog posts can be divided into two categories. In the first category, you have an easy way, but the method used is to push a whole new set of information, e.g, creating a new adapter, resource kind, and type. Then push custom data in this new resource.

Here my end goal is not that. All the VM’s are already present in the environment. All I need to do is push custom value into it.

In the second category, custom data is pushed to vRealize Operations Manager, but the method is direct REST API calls. Which makes the script pretty complex.

So I tried to find an easy way and hence this post and script.

What I chose and why?

I chose to create new Properties for existing resources (VM’s). Since the data I am pushing is text in nature so created new Properties. If the data was of numeric in nature, then I would have chosen new stats. Based on the requirement you can choose either of them. They are detailed in the following locations:

https://<vrops server>/suite-api/docs/rest/index.html

The methods are:

  • POST /api/resources/{id}/stats
  • POST /api/resources/{id}/properties

Note, I did not create any new adapter or resourcekind or resource type. All I am doing is adding properties or stats.

Where to get it?

You can get the script by going to GitHubpage(https://github.com/sajaldebnath/vrops-metric-collection)and downloading it from there. There are samples provided with the script.

What is included:

There are two Python script files and three PowerShell script files. The Powershell scripts are used to gather the data that needs to be pushed to vROPs. The Python files are used to process and push the data to vROps

Pre-Requisites:

These programs were written in Python2.7 and Powershell 5.0 versions.So your system should have Python 2.7 and Powershell 5.0. Also, download and install the nagini module from vRealize Operations Manager. It can be found at “https:///suite-api” . Visit the page, download and install the Python Client. Typically Windows boxes don’t have Python installed in it. Download and install Python 2.7.x version on your Windows machine.

How to run:

Download all the files to the same location. The program has three parts.

Part 1: Setting up the environment:

For the first time run, Set-VCdetails.ps1 using PowerShell. You can simply open PowerShell windows and run the script with C:\ .\Set-VCdetails.ps1

This will ask you for the following information:

  • vCenter Server Name:
  • vCenter User Id:
  • Password:

Once this information is provided, it will create vcdetails.txt (contains vCenter server name and user name) and passwd.txt (contains the password in encrypted format).

Next run set-env.py file. You can run it like following:

#python set-env.py, this will ask for the following inputs:

  • Adapter Kind:
  • Resource Kind:
  • vROPs server IP/FQDN:
  • user id:
  • vROps password:

Once all the above information is provided, the script generates env.json in the same location. The provided password is saved in encrypted format.

Part 2: Getting the data from vCenter server:

Run the “Get-VMDetails.ps1” file with PowerShell cmdline. This will get values from vcdetails.txt and passwd.txt file and generate data.json file in the same location. This data.json will have the desired output values.

Part 3: Pushing the data to vROps server:

Next run data-push.py from cmdline with #python data-push.py. This will gather required information from env.jon, data.json and push data to vROps server

You should schedule two jobs, one for Get-VMDetails.ps1 and another for data-push.py to run these scripts one after other.

Check the format of the data-push.json file to further utilize the data.

Points to Note:

Though this has specific use cases implemented, you should be able to easily modify the scripts to suit your need.

 

 

The post How to programmatically push data in vRealize Operations Manager appeared first on VMware Cloud Management.

Jun 212017
 

Iniziato nel 2004 come evento che raccoglieva un ristretto numero di appassionati, oggi
il VMworld è uno degli eventi principali del mondo IT. E, nel corso degli anni, il VMworld ha rappresentato un&#rsquo;anticipazione sul futuro e sui trend del mercato dell&#rsquo;Information Technology.

A pochi mesi dal principale evento di VMware, che si terrà dal 27 al 31 agosto a Las Vegas e dall&#rsquo;11 al 14 settembre a Barcellona, ripercorriamo la storia di quello che è diventato un appuntamento fondamentale per tutto il mondo dell&#rsquo;Information Technology e un evento in cui, possiamo dirlo senza timore di smentita, è stata fatta la storia della virtualizzazione prima e del cloud computing poi.

La prima edizione del VMworld è quella di San Diego, California, nel 2004, in cui erano presenti 1.500 partecipanti. Una cifra che fa sorridere se si pensa che lo scorso anno sono state 23.000 negli Stati Uniti e oltre 10.000 a Barcellona. Una crescita che riflette l&#rsquo;evoluzione della strategia e dell&#rsquo;offerta di VMware: nel 2004 iniziavamo a parlare di virtualizzazione dei server, e il messaggio faticava ancora a passare. Ora parliamo di cloud computing, di data center interamente definito dal software in tutte le sue componenti, anche reti e storage, e arriviamo fino a concetti che un tempo sembravano molto lontani dalla strategia VMware, come la sicurezza, la mobility, l&#rsquo;IoT.

Ma passare da quelle 1.500 persone così appassionate di virtualizzazione ai numeri raggiunti in questi ultimi anni è stato un percorso lungo, fatto di grandi novità, che ripercorriamo in questo articolo evidenziando cosa ha reso interessanti e memorabili gli eventi.

VMworld 2004
San Diego, California


Il claim del primo VMworld è &#rsquo;Join the Virtual Evolution”. Tra i relatori della Keynote Session figurano Diane Greene, presidente e co-fondatore dell’azienda, insieme al marito, Mendel Rosenblum, capo scienziato e co-fondatore di VMware. La grande notizia è che la società era stata acquisita da EMC. Quell&#rsquo;anno VMware viene definita come “un innovativo fornitore di piccole dimensioni in gran parte sconosciuto al di fuori di una cerchia entusiasta di clienti e professionisti del data center”. Alcune tecnologie di base del tempo, come Virtual Center, vMotion e Virtual SMP, erano disponibili da circa un anno.

VMworld 2005
Las Vegas, Nevada

All&#rsquo;evento sono presenti 51 sponsor. Il tema dell&#rsquo;evento è &#rsquo;Virtualize now&#rdquo; e Diane Greene annuncia VMware ESX Server 3, lo storico hypervisor dell&#rsquo;azienda, e VMware VirtualCenter 2, il software di gestione dei server per l’infrastruttura virtuale, due importanti release di prodotto. Viene annunciato inoltre VMware Player, un prodotto gratuito che permetteva di gestire e condividere il software in una macchina virtuale su un PC Windows o Linux”. Partecipano all&#rsquo;evento 3500 persone.

VMworld 2006
Los Angeles, California

In un solo anno i partecipanti raddoppiano e raggiungo la ragguardevole cifra di 7000 presenze. Non si tratta solo di un numero, ma della dimostrazione che VMware sta facendo qualcosa di significativo per il mercato IT, sta sviluppando soluzioni rivoluzionarie, che segneranno l&#rsquo;evoluzione della tecnologia in azienda. La virtualizzazione sta prendendo piede, sempre più clienti la scelgono per ottimizzare i carichi di lavoro e rendere più efficienti i propri server. Nel keynote Diane Greene insiste molto su un concetto del Software as a Service (SaaS).

Uno dei grandi annunci nello show è il Virtual Appliance Marketplace e il Programma di Certificazione, un programma di storefront e certificazione per virtual appliance. Viene inoltre presentato VMware Lab Manager, frutto della recente acquisizione di Akimbi Systems.

VMworld 2007
San Francisco, California

Dai 7000 partecipanti del 2006 si passa a 10.800 persone. Il tema del 2007 è &#rsquo;Embracing your virtual world&#rdquo;: la virtualizzazione sta diventando realtà, come sottolinea Diane Greene nel keynote di apertura: “A year ago, we were talking about virtualization becoming mainstream. Now, we are talking about a virtualization industry. It’s an incredible time to be part of it. Virtualization is driving a complete infrastructure refresh. The data center is getting modernized and getting optimized as well as all the infrastructure products; the virtualization layer is offering a better way to handle disaster recovery, security, provisioning and more and we’re helping companies use less power.”

Fra le novità presentate, l&#rsquo;introduzione di ESX Server 3i (ESXi), un prodotto chiave per VMware e che consente all&#rsquo;azienda di consolidare ulteriormente la propria posizione di leadership nei confronti dei concorrenti, di Virtual Desktop Manager per la virtual desktop infrastructure (VDI) e di Site Recovery Manager.

Una curiosità: all&#rsquo;ingresso del Solutions Exchange è esposto un gigantesco murales a gesso dell&#rsquo;artista newyorkese Brian Rea di 18 x 5 metri.

VMworld 2008
Las Vegas, Nevada, e Cannes, Francia

Il Nuovo CEO dell&#rsquo;azienda è Paul Maritz, che nel keynote annuncia i temi su cui si sarebbe focalizzato negli anni a seguire: il cloud computing, la VDI e la virtualizzazione del data center. Vengono annunciati Virtual Data Center O, vCloud e vClient. Partecipano 14.000 persone.

È anche l&#rsquo;anno in cui il VMworld sbarca in Europa, a Cannes, dove sono 5000 le persone che partecipano all&#rsquo;evento. E già nel 2008 l&#rsquo;Italia contribuisce con ottimi numeri: sono circa 50 i clienti arrivati dal nostro Paese quell&#rsquo;anno.

Una survey condotta sui partecipanti testimonia l&#rsquo;elevata soddisfazione per l&#rsquo;evento: il 97% dichiara di volerlo raccomandare ad altri, l&#rsquo;85% conferma l&#rsquo;interesse a partecipare all&#rsquo;edizione del 2009 e il 63% lo giudica migliore rispetto a qualunque altra conferenza del 2008.

VMworld 2009
San Francisco, California e Cannes, Francia

 

&#rsquo;Hello freedom&#rdquo;: è questo lo slogan del VMworld del 2009, che ha l&#rsquo;obiettivo di mettere in evidenza la capacità della virtualizzazione di mettere in grado i professionisti IT di liberarsi delle limitazioni tecniche del computing tradizionale, supportando quelle figure che sanno sfruttare la virtualizzazione per trasformare le possibilità in realtà. Migliaia di clienti VMware in tutto il mondo stanno trasformando le loro organizzazioni dicendo addio all’inflessibile e inefficiente approccio tradizionale alla gestione delle risorse e dando il benvenuto a un futuro di infinite possibilità alimentate dalla virtualizzazione.

Nel suo keynote, Paul Maritz spiega l’importanza di ridurre le complessità di gestione dei data center e evidenzia gli investimenti continui di VMware nel cloud computing.

Molte le novità tecnologiche presentate anche in questa edizione: VMware vCenter , che promuove una nuova era della gestione IT per guidare l’agilità aziendale; VMware Go, un nuovo servizio che renderà la virtualizzazione ancora più facile per gli utenti; VMware vCloud Express, per un’infrastruttura on-demand, pay-as-you-go come servizio.

Jun 212017
 

VMware Identity Manager (vIDM)is free withLog Insight, but it is a separatevirtual appliance (VA)that needs to be deployed (unless the customers has vRealize Automationwhich comes withvIDMintegrated and Log Insightcould then integrate with thevIDMin vRealize Automation.) Log Insight customers’ are entitled to use vIDM for Single Sign-On and authentication. vIDM is available to all versions of Log Insight, including Log Insight for vCenter and Log Insight for NSX.

 

vIDM is a service that extends on-premises directory infrastructure to provide a seamless Single Sign-On (SSO) experience for Log Insight as a separate VA.More information on vIDM can be found here.

 

VMware Identity Manager does not replace Active Directory, it integrates with it. Microsoft Active Directory integration will be configured in VMware Identity Manager instead of Log Insight. You can read on the difference between Log Insight and AD here.

 

vIDM is free for Log Insight and included in Log Insight 4.5 download page as a separateVA. vIDM VA is included in Log Insight 4.5 Download page as shown below:

 

It is located below the Log Insight Agents download.

How to Use vIDM for Log Insight

Configuration is done on the same Authentication page as Active Directory (AD):

IMPORTANT: Binding user must be a local VIDM user to work.

You must provide configuration information to an external VIDM instance (either on-prem or cloud). Once configuration is complete, you can navigate to the /admin/users page to add VIDM users and groups:

IMPORTANT: Pay special attention to the domain field as failing to set this properly will result in errors.

How to Log In using vIDM for Log Insight

It should be noted that once you enable VIDM the log on page for Log Insight will look a little different:

You will see that you must specify a provider (first drop-down). When you select VIDM, you will then be redirected to VIDM to authenticate unless you already have an active browser SSO token.

 

Migrating from AD to vIDM for Log Insight

It is not a best practice to have both AD and VIDM configured simultaneously. For those upgrading, it may be necessary to migrate from AD to VIDM. Here are the steps to migrate:

  1. Add VIDM integration to LI (not users or groups)
  2. Create a snapshot of all LI nodes
  3. Run a CLI script to migrate existing users (script here)
  4. Disable AD integration in LI
  5. Add VIDM groups as needed
  6. Modify users as needed

For Log Insight 4.5 we are dropping AD support but you can still have vIDM with AD in the back. You can find the article detailing the migration from AD to vIDM for Log Insight here.

For more information on vIDM on-premise deployment requirements and architectural design, click here.

The post VMware Identity Manager (vIDM) for Log Insight appeared first on VMware Cloud Management.

Jun 202017
 

Register and join in on the discussion tomorrow (June 21 at 8am PT) with our Partner Marketing Leadership team. They will cover upcoming partner events along with how you can leverage the strategic IT priorities&#rsquo; marketing campaigns and packages (content, programs, and integrated campaigns).

The post Don’t Forget About Tomorrow’s vmLIVE on What&#rsquo;s Ahead for Marketing appeared first on Partner News.

Jun 202017
 

I&#rsquo;m excited to announce that the &#rsquo;Extreme Performance Series&#rdquo; is back for its 5th year, and with 7 additional sessions, it’s our largest year ever! These sessions are created and presented by VMware&#rsquo;s best and most distinguished performance engineers, principals, architects and gurus. You do not want to miss these advanced sessions.

Sessions and Group Discussion

Spread across four different VMworld tracks, you’ll find these sessions chalk full of performance details that you won’t get anywhere else. They’ll also be recorded so if the sessions you want to see aren’tbeing hosted in your region, you’ll still get access to it.

See the VMworldcatalog for a more detailed abstract and list of speakers!

Session IDLASBCNTitle
SER1504BUvCenter Performance Deep Dive
SER1756PUXCustomers Share vCenter War Stories
SER2734BUXExtreme Performance Series: Byte Addressable Non-Volatile Memory in vSphere
SER2849BUExtreme Performance Series: Predictive DRS – Performance and Best Practices
SER1494BUXEncrypted vMotion in vSphere 6.5: Architecture, Performance, and Futures
SER2724BUExtreme Performance Series: Performance Best Practices
SER2723BUXExtreme Performance Series: Benchmarking 101
SER2343BEExtreme Performance Series: vSphere Compute & Memory Schedulers
STO1515BUXExtreme Performance Series: vSAN Performance Troubleshooting
STO3189GUXGroup Discussion: vSAN Performance Tips
VIRT1445BUExtreme Performance Series: Fast Virtualized Hadoop and Spark on All-Flash Disks
VIRT1397BUExtreme Performance Series: Optimize & Increase Performance of Mission/Business Critical Architectures Using VMware NSX and vRNI
VIRT2550BUXReducing Latency in Enterprise Applications Caused by Hairpinning with VMware NSX
VIRT1052BUExtreme Performance Series: Monster VM Database Performance
VIRT1983BUXMaking the Complicated Simple: Cycle Stealing from the VDI Estate for Financial Modeling and Simulation
VIRT1997BUXMachine Learning and Deep Learning on VMware vSphere: GPUs are invading the SDDC
VIRT2368GUXGroup Discussion: Maximum Performance with Mark Achtemichuk
FUT2020BUWringing Maximum Performance from vSphere for Extremely Demanding Workloads and Customers
FUT2761BUXSharing High Performance Interconnects across Multiple VMs: Machine Learning and Scientific Computing Use-cases


TAM Customer Day

For our customers that are part of the TAM program, Performance will be represented with a unique performance breakout and specialist roundtables the Sunday before VMworld.

Bootcamps

New this year for VMworld 2017 in Las Vegas, we will be offering a pre-VMworld bootcamp focused on vSphere platform performance.

vSphere Advanced Performance Design, Configuration and Troubleshooting

The VMware vSphere Advanced Performance Bootcamp provides the most advanced technical performance oriented training available about vSphere performance design, tuning and troubleshooting. VMware Certified Design Expert Mark Achtemichuk and a team of VMware Performance Engineers will cover a broad range of topics that cover all resource dimensions including the ESXi scheduler, memory management, storage and network optimization. Attendees will learn how to identify the location of performance issues, diagnose their root cause and remediate a wide variety of performance conundrums using the many techniques practiced by the most seasoned vSphere veterans and other VMware experts.

Ask The Experts

This program allows you to book some one-on-one time with various highly skilled VMware professionals. Performance experts will be available to sit down and talk with, as well as challenge them with your most difficult questions. This is a great forum to get specific questions answered or to explore your particular environment.

Hands On Labs

Lastly, don&#rsquo;t miss the new Performance focused Hands-On-Labs.

  • HOL-1804-01-SDC vSphere 6.5 Performance Diagnostics and Benchmarking

This Performance lab is always extremely popular and has been rebuilt to include topics such as using benchmark tools like DVD Store and Weathervane, rightsizing your virtual machines, how power policy affect performance and basic troubleshooting of CPU, MEM, storage and Network dimensions. With over 5 hours of content, you&#rsquo;ll need to take this lab several times.

  • HOL-1804-02-CHG vSphere Challenge Lab

This challenge format lab, in which you take the lead and diagnose and fix various vSphere issues, includes new scenarios around vNUMA, Latency Sensitivity, Poor Performance and Resource Pools. This is great way to experience some off the most common performance issues and how to resolve them in a fun and prescriptive way.

2017 will be a banner year for the Extreme Performance Series and we look forward to you joining us! Look out for a few surprises such as, draws for Frank & Niels new Host Resource Deep Dive Book (https://twitter.com/hostdeepdive), performance stickers and I&#rsquo;m told Melvin the Monster VM will even make some appearances

See you at VMworld 2017.

@vmMarkA #xPerfSeriesPerfBootcamp

The post The Extreme Performance Series at VMworld 2017 appeared first on VMware VROOM! Blog.

Jun 202017
 

Today, I&#rsquo;m very excited to share with you one of the new features in the VMware Horizon 7.2 release: the Horizon Help Desk Tool.

I meet with many customers about their day-to-day management of Horizon, and I often get the same feedback. Organizations need a simple tool specifically for level one and two help desk/frontline support staff to provide basic, but frequent, help desk support for virtual desktop infrastructure (VDI) and virtual app (published app) users.

This could be a user saying their session feels slow because, unbeknownst to them, they have too many browser tabs consuming most of the memory—or a virtual desktop is hanging, and they just need help restarting the desktop.

These simple cases often get escalated to the Horizon administrators, becoming a distraction and impacting their productivity. Some customers create their own utilities or need third-party products to fill these use cases.

This Help Desk Tool is designed to fill that gap for Horizon customers. Out of the box, Horizon admins can delegate basic help desk-related functions to folks in the frontline.

Help Desk Tool Features & Functionality

Through the simple-to-use interface, help desk staff can quickly look up a user, find their sessions and drill down into specific session details, including:

  • On the client side: client name, client IP, username, protocol and bandwidth information.
  • On the server/virtual machine (VM) side: machine name, IP address, logon time, duration, session state, state duration, Horizon pod name, connection broker and vCenter name.

Help desk staff can quickly find client and VM information for users and take action.

And using the Horizon Help Desk Tool, help desk staff can take basic actions to help get the user up and running again, including:

  • Sending a message to the user,
  • Launching Microsoft Remote Assistance to actively help the user in session,
  • Disconnecting and
  • Resetting the VM.

You also will see resource consumption for CPU and memory, along with latency information. This information is continually collected, looking back to the last 15 minutes of the session. In most cases, this will yield a long enough set of information for users calling the help desk team.

CPU, memory, latency and logon data is continually collected to view in the Horizon Help Desk Tool.

Lastly, you also see a breakdown of the logon process. This will help identify what could potentially be causing a long logon experience for users.

Upgrade to Horizon 7.2

Help Desk Tool is a feature of Horizon Enterprise edition and Horizon Apps Advanced edition.
To experience the new Horizon Helpdesk Tool, download the evaluation copy of Horizon, or upgrade to Horizon 7.2.

  • Skype for Businesssolution page
  • Horizon 7.2 GAblog
  • Horizon 7download page
  • Horizon Clientdownload page

The post Help&#rsquo;s on the Way with the New VMware Horizon Help Desk Tool appeared first on VMware End-User Computing Blog.

Jun 202017
 

Today, we are excited to announce the general availability of VMware Horizon 7.2, the next release of the premier platform for virtual desktops and applications. With the release of Horizon 7.2, customers get:

  • An improved Microsoft Skype for Business user experience,
  • A new tool to enable generalist IT staff to resolve the majority of end-user issues,
  • Greater scalability and
  • Updates to Linux virtual desktops.

Skype for Business

With Horizon 7.2, our optimized solution for Skype for Business is now officially supported with Windows clients. Developed in collaboration with Microsoft, this allows you to deliver Skype for Business in a virtual desktop while also delivering a great user experience—securing collaboration, simplifying management and reducing costs.

Note: For those interested in the Skype for Business solution for Linux clients, email horizonsfb@vmware.com to request access to the private beta.

Help Desk Tool

Because Horizon 7 is often deployed at very large scales, customers asked us for a tool so frontline or help desk IT staff can quickly troubleshoot and remediate issues—without needing to pull in specialist Horizon administrators. We listened.

Horizon 7.2 introduces a new Help Desk Tool, which provides IT admins with level one and two help desk functionality. Administrators can look up users and find their sessions; initiate Microsoft Remote Assistance; send user messages and, if needed, disconnect, log off and even reset desktops to quickly remediate and get the user up and running.

Scalability

Speaking of scale, it gets even better. Horizon 7.2 increases scalability for Cloud Pod Architecture (CPA) deployments to now support up to 120,000 sessions across 12 View pods and five sites. Additionally, Horizon can now support 4,000 desktops with a single VMware vCenter Server for linked-clone, full-clone and instant-clone deployments.

Instant Clone Technology, a key component of JMP (Just-in-Time Management Platform)and a major initiative for the Horizon team, has been updated to enable reuse of preexisting Active Directory (AD) accounts for instant-clone pools. Additionally, super video graphics array (SVGA) video memory settings can now be configured in the master virtual machine (VM), and the pools will inherit these settings. Instant Clone Technology has also been extended to support local datastores.

Linux Desktops

Last but not least, VMware Horizon 7.2 for Linux provides a plethora of new capabilities that broaden the use case for Linux desktops. This includes key features such as USB redirection, client drive redirection (CDR), HTML access with audio capabilities and support for Red HatEnterpriseLinux (RHEL) 6.9 x64 and CentOS 6.9 x64.

We are very excited about this release as we continue to deliver innovation in our market-leading products. We invite you to see for yourself and take a look at some of our resources below for more information:

  • Skype for Businesssolution page
  • Help Desk Toolblog
  • Horizon 7download page
  • Horizon Clientdownload page

The post VMware Horizon 7.2 GA: What&#rsquo;s New with Skype for Business, a New Help Desk Tool & More appeared first on VMware End-User Computing Blog.

Jun 202017
 

VMmark 3.0, VMware&#rsquo;s multi-host virtualization benchmark is generally available here. VMmark3 is a free cluster-level benchmark that measures the performance, scalability, and power of virtualization platforms.

VMmark3 leverages much of previous VMmark generations&#rsquo; technologies and design. It continues to utilize a unique tile-based heterogeneous workload application design. It also deploys the platform-level workloads found in VMmark2 such as vMotion, Storage vMotion, and Clone & Deploy. In addition to incorporating new and updated application workloads and infrastructure operations, VMmark3 also introduces a new fully automated provisioning service that greatly reduces deployment complexity and time.

Figure 1: VMmark3

The VMmark3 Benchmark:

  • Allows accurate and reliable benchmarking of virtual data center performance and power consumption of host and storage components.
  • Allows heterogeneous workload comparisons between different virtualization platforms.
  • Allows the analysis of changes in hardware, software, and configuration within virtualization environments.

VMmark3 Application Workloads:

  • DVDstore3: The third generation DVDstore benchmark is a complete online e-commerce test application with a back-end database component, a web application tier, and driver programs. The application simulates users logging into a web server and browsing a catalog of products using basic queries. VMmark3 utilizes DVDstore3 with 4 virtual machines, 3 Apache web-tier VMs and 1 MySQL database VM. One of the web servers delivers a constant load to the database, while the other two deliver a cyclical load to generate a bursty profile.
  • Weathervane: This is a highly scalable web application that contains a variety of support services working with a core application that simulates an online auction. Each VMmark3 tile contains two independent instances of the Weathervane Auction application, one static and one elastic, for a sum of 14 VMs (8 static and 6 elastic). The elastic workload mimics self-scaling applications by periodically adding and removing an application server and web server throughout the benchmark run.
  • Standby: The standby server mimics a heartbeat server.

VMmark3 Infrastructure Operations:

  • vMotion: This infrastructure operation live migrates one of the Weathervane Auction RabbitMQ VMs in a round-robin fashion to simulate modern sysadmin operations.
  • Storage vMotion: For this operation, one of the Standby VMs is migrated to a user-specified maintenance partition and then, after a period of rest, returns to the original location.
  • XvMotion: This operation simultaneously moves one of the DS3WebA VMs to an alternate host and maintenance partition. Similar to Storage vMotion, after a period of rest, the VM will return to its original location.
  • Automated Load Balancing (DRS): VMmark requires that DRS be enabled and running to ensure typical rebalancing operations occur within the environment under test.

VMmark3 Provisioning Service:

  • VMmark3 features a highly-automated setup and tile-creation process that makes benchmark deployment fast and easy, with little to no manual intervention. The entire process is seeded from a single OVA and can be utilized in an unattended mode for tile0 to N.VMmark3 uses CentOS-based free or open-source software throughout, eliminating the need for purchasing additional software licenses.

 

The post Introducing VMmark3: A highly flexible and easily deployed benchmark for vSphere environments appeared first on VMware VROOM! Blog.

Jun 202017
 

Beitrag von Matthias Schorer, Lead Business Development Manager, IoT, EMEA bei VMware

Im Rahmen eines Google Hangouts durfte ich am 16. Mai 2017 drei weitere Experten zu einer virtuellen Diskussionsrunde zum Thema ‚Internet of Things&#lsquo; begrüßen. Nicht nur unser digitales Thema stand dabei im Vordergrund, vielmehr konnten die Zuschauer live an unserer Diskussion über YouTube teilhaben und Fragen stellen, die ihnen schon immer unter den Nägeln brannten. Gemeinsam haben wir uns zu unserem Thema „IoT-Revolution – Sind wir schon bereit?&#rsquo; ausgetauscht und haben sowohl interessante Einblicke erhalten, aber auch Aspekte gefunden, die zum Nachdenken anregen. Besonders spannend waren die Experten aus den verschiedensten Bereichen, die unterschiedliche Sichtweisen auf das IoT-Thema vertreten: So konnten wir mit Melih Yener sowohl die Sicht eines IT-Unternehmens, als auch den Forschungsbereich, vertreten durch Dr. Christian Prehofer, einsehen. Dr. Wilhelm Greiner eröffnete uns als IT-Journalist einen branchenweiten Überblick. Eine perfekte Kombination also, um einen umfassenden Einblick in die Stimmung zu IoT in Deutschland zu erhalten. Melih Yener, z.B. berichtete über seine Erfahrungen, die er im direkten Kontakt mit deutschen Unternehmen machte: Seinem Urteil nach setzen sich bereits viele Industriebereiche, wie die Automobilbranche oder Manufacturing, mit diesem Schritt der Technologie auseinander. Dennoch gibt es Nachzügler: Die Logistikbranche hinke hinterher. Für Dr. Wilhelm Greiner wiederum ist IoT ein Thema, welches ihm tagtäglich in Gesprächen begegnet und das IT-Experten weltweit und aus allen Branchen umtreibt. Aber wie Dr. Christian Prehofer richtig vermerkt: IoT ist kein einfaches Einsetzen einer Technologie – es ist ein sehr komplexes Thema, an das viele „Dinge&#rsquo; gekoppelt sind, und welches viele neue Risiken in sich birgt, jedoch auch ein enormes Potenzial aufweist.

Und so ist es auch kein Wunder, dass ein so umfassendes Thema Unternehmen immer wieder zum Stolpern bringt. Was sind also die Stolperfallen, denen Unternehmen immer wieder begegnen? Gibt es Möglichkeiten, diese zu umgehen?

Und täglich grüßt die Datensicherheit

Wir Deutschen neigen stets dazu, auf Nummer sicher zu gehen – und das betrifft vor allem unsere (persönlichen) Daten. Insbesondere Dr. Wilhelm Greiner sieht diesen Aspekt als gut und wichtig an. Es sei ein riskanter Ansatz, wenn vor allem bei Consumer-Geräten, kein großer Wert auf Sicherheit gelegt wird. Hier sieht er dringenden Handlungsbedarf. Und auch Dr. Christian Prehofer unterstützt dieses Statement: Bisher waren Haushaltsgeräte 10-20 Jahre im Gebrauch, wie kann sichergestellt werden, dass auch heute die Geräte eine lange Überlebensdauer haben und nicht anfällig für Risiken sind und aufgrund von Datenvorfällen ausgetauscht werden müssen? Aus der Unternehmersicht berichtet Melih Yener wiederum, dass Unternehmen es gewohnt seien, ihre Sicherheitsmodelle selbst zu erstellen – eine Vorgehensweise die sich nun im Wandel befindet.

Für die Zukunft wird die Sicherheit der Daten also weiterhin ein viel diskutiertes Thema bleiben – und laut unserer Experten ist das absolut notwendig. Sowohl Daten von Kunden, als auch Unternehmensdaten sollten beim Wandel zu IoT mit höchster Vorsicht behandelt werden, denn sie sind sowohl die wertvollste Ressource, als auch das gefährdetste Gut.

IoT – ja oder nein?

Aber sollen wir uns aus den bisher noch ungeklärten Sicherheitsfragen ganz von IoT abwenden? Wie genau sollte IoT und insbesondere die Stolperfallen angegangen werden? Gibt es DIE perfekte Strategie? Fragen, denen wir uns natürlich auch stellten. Sicher ist: Sich dem Internet der Dinge vollends zu verschließen ist aus Unternehmenssicht riskant. Am Sinnvollsten ist es laut Melih Yener, mit kleinen Pilotprojekten die ersten Erfahrungen zu sammeln. Kleine Projekte – seien sie auch nur lächerlich klein – sind der erste Schritt in die richtige Richtung. Denn nur in der tatsächlichen Ausführung entdecken die Unternehmen Problemfelder und Schwachstellen und können dementsprechend handeln. Lieber ausprobieren, als ewig in der Theorie herumzustochern, so die Devise von Herrn Yener. Diese Aussage unterstützt auch Dr. Christian Prehofer mit seinem Fazit, dass nur die Unternehmen erfolgreich sind, die lernen und nicht diejenigen, die über die beste Technologie verfügen – ganz nach dem Motto ‚Probieren geht über Studieren&#lsquo;. Und Dr. Wilhelm Greiner zieht mit einem Statement von Zypries seine Bilanz aus dieser Runde: „Die Amerikaner haben das Internet, wir haben die Dinge&#rsquo;. Deutschland möchte eine führende Nation im Bereich IoT werden, dazu sollten wir es ermöglichen, unsere Industrien – die Dinge – ans Internet anzukoppeln, um eine gewisse Heterogenität zu schaffen. Es bleibt also spannend, in welche Richtung sich IoT in Deutschland bewegt – werden wir eventuell sogar die IoT-Nation? Das Potenzial ist da, aber es gibt viel zu tun. Und eines wollen wir alle sicherlich nicht außer Acht lassen: die Sicherheit unserer persönlichen Daten.

Dennoch: Da bisher jedes Unternehmen sein „eigenes Süppchen gekocht&#rsquo; hat, bedarf IoT zukünftig einer gewissen Standardisierung, um eine anhaltende Kommunikation der „Dinge&#rsquo; zu ermöglichen. Kaum verwunderlich also, dass sich inzwischen Unternehmen auf die sogenannte Adaptertechnologie spezialisiert haben, um ein nahtloses Kommunizieren sicherzustellen.

Ich bedanke mich noch einmal recht herzlich bei den Teilnehmern und freue mich, dass dieser Roundtable viele spannende, interessante und vor allem unterschiedliche Sichtweisen geben konnte – das vollständige Video können Sie sichhieransehen. Denn es bleibt nicht nur bei Datenschutz und den Best Practices für IoT: Diskutiert wurde z.B. auch, wie 5G einen großen Fortschritt bringen kann und inwiefern Startups uns als Vorbild dienen können.

Folgen Sie mir auch auf Twitterund bleiben Sie stets über die aktuellen Entwicklungen im Internet der Dinge informiert.

Jun 202017
 

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit apple.com/business/dep/ and apple.com/education/it/ to learn more about the Device Enrollment Program.

 

Jun 202017
 

In the last post, we endeavored to explain how to go about an Oracle Licensing Audit effectively by meticulously collecting all artifacts needed for the audit.

We recommend as artifacts, Proof of Compute Enclosure and Audit Trail entries as part of the lists of artifact to collect and store for at least 2-3 audit cycles.

We also concluded that Oracle Licensing Audit should not be taken lightly just as you would for any other software vendor but not special and one does not have to fear it.

This post endeavors to highlight the typical questions customers might have in their minds after reading articles on internet or talking to other colleagues or questions they might have encountered talking to licensing auditors.

 

Oracle Licensing Journey

During the course of my career as an Oracle DBA and Architect working on Oracle technologies, Oracle licensing was one of the facets of a DBA life I had to go through and really , nothing has changed much.

Working as the Oracle Technologies pre-sales Lead in VMware since 2012 and being the lead Oracle pre-sales field guy, talking to customers and clarifying their questions about Oracle licensing on VMware SDDC is one of my charters.

 

Let&#rsquo;s start with the most frequently heard questions from customers and we will work our way down.

 

1) We have been told we will have to license all ESXi servers in Cluster in local site because
a. Oracle counts VMware as a soft partition technology
b. VMware DRS might migrate Oracle VM/s to all nodes in the cluster

This question has been clarified in the first blog post
https://blogs.vmware.com/apps/2017/01/oracle-vmware-vsan-dispelling-licensing-myths.html

To summarize, two things to keep in mind about the &#rsquo;Oracle Partitioning Policy&#rdquo;

  • &#rsquo;Oracle Partitioning Policy&#rdquo; is NOT referenced in any way in the OLSA/OMA and hence is not an artifact in any Oracle Licensing discussion
  • Read the disclaimer in the document &#rsquo;This document is for educational purposes only and provides guidelines regarding Oracle&#rsquo;s policies in effect as of April 5, 2016. It may not be incorporated into any contract and does not constitute a contract or a commitment to any specific terms

 

2) Oracle licensing requires licensing every server in every Site connected to the Primary site where the Oracle workloads primarily resides, starting from vSphere 6.0 because of the cross vCenter vMotion capability.

This question has been clarified in the first blog post
https://blogs.vmware.com/apps/2017/01/oracle-vmware-vsan-dispelling-licensing-myths.html

As we already know, there are only 3 documents which are contractual and relevant for any Oracle licensing discussion and contractual:

  • Technical Support Policy
  • Processor Core Factor Table
  • Oracle License and Service Agreement (OLSA) / Oracle Master Agreement(OMA)
    o The OLSA/OMA defines Processor as &#rsquo;Processor: shall be defined as all processors where the Oracle programs are installed and/or running.&#rdquo;

Notice the use of the word “are, running &#rdquo;, they are all in the present tense and indicates current usage, not future usage or proposed usage. The above line does not contain words like &#lsquo;could, would, might, may&#rsquo; or any future probable sense.

What this tell us is that we only need pay for current usage, not what can be used!! So just because we have a cross vCenter vMotion capability does not mean we will go ahead and start vMotioning the Oracle VM&#rsquo;s all days long between sites.

The 2nd series of this blog post talks about creating a &#rsquo;Compute Enclosure&#rdquo; i.e. dedicated vSphere Cluster for Oracle workloads which will prevent vMotion events outside the vSphere Cluster.
https://blogs.vmware.com/apps/2017/06/oracle-vmware-vsphere-vsan-preparing-oracle-audit.html

To summarize, if this were true in the wildest dreams, it would require us to license EVERY existing vSphere host in EVERY datacenter and cloud , be that yours or a company down the street as vCenter&#rsquo; s and SSO domains are not an obstacle to vMotion. And by this faulty logic we would need to license every host in the galaxy, good luck with that!!

http://houseofbrick.com/the-oracle-parking-garage/

3) Oracle does not certify Oracle workloads on VMware vSphere / vSAN and doing so will result in a non-certifiable environment

Keep in mind, Oracle Does Not Certify Infrastructure. Oracle does not certify anything below the operating system, Oracle only certifies Oracle Products to the Operating System for e.g RHEL, OEL, SUSE etc

Check the Oracle My Support Compatibility matrix
https://support.oracle.com/epmos/faces/CertifyHome?_adf.ctrl-state=1b0svjd59q_9&_afrLoop=217040720487943

VMware ESXi is an Enterprise-Class, Type-1 non-Para virtualized hypervisor

To be s/w compliant across the whole stack, ensure that we run

  • A Certified Oracle version on a certified O/S certified for that product (Certification Matrix on Oracle My Support)
  • the Same certified Guest O/S on a certified ESXi version (VMware Compatibility Matrix)

http://www.vmware.com/resources/compatibility/sim/interop_matrix.php

This way, you are complaint and certified by both the software vendors, Oracle and VMware.

Further Oracle has released the &#rsquo;Hardware Certification List for Oracle Linux&#rdquo; which includes support for OEL 7.x/ 6.x on ESXI platform

https://linux.oracle.com/pls/apex/f?p=117:1:::NO:RP::

 

4) What Audit data do I need to capture for an Oracle Licensing audit and how long should I keep the audit data for?

Here are some of the important artifacts which are useful for an Oracle Licensing audit defense

  • Proof of Compute Enclosure via creating a dedicated vSphere Cluster for Oracle or using Affinity rules to bind Oracle VM&#lsquo;s to a set of ESXi servers dedicated for Oracle workloads
  • Audit Trail entries which are log file entries for every Oracle VM which shows the Power on /off and vMotion to / from operations.

More information can be found in the below blog url:
https://blogs.vmware.com/apps/2017/06/oracle-vmware-vsphere-vsan-preparing-oracle-audit.html

 

5a) what if Oracle refuses to open a Service Request (SR) for my case?

Oracle cannot refuse to open a SR for any Oracle on VMware SDDC issue because

  • The customer has signed the Technical Support Policy document with Oracle in which Software Technical Support Policies apply to technical support for all Oracle software product lines.

https://www.oracle.com/us/assets/057419.pdf

  • Oracle along with many other companies including VMware, EMC, Cisco are members of this organization &#rsquo;TSANET.ORG&#rdquo;. Originally established in 1993, TSANet was founded as a vendor neutral global support alliance where companies work together to support mutual customers more effectively. Membership doesn&#rsquo;t simply lower costs and assist with customer support – it improves your customer retention.

http://tsanet.org

Oracle and VMware along with many other companies are members of the TSANET.org star alliance.

https://tsanet.org/our-members

5b) Well that&#rsquo;s all good, what if they open a SR but refuse to help with the SR citing FUD reasons?

Oracle Technical Support has been traditionally known to be very professional and has been engaged with VMware Global Support Services (GSS) at all levels to ensure swift resolution for all customer related issues.

In addition to that VMware is committed to the &#rsquo;Oracle Total Ownership Policy&#rdquo;.

VMware Oracle Support provides customers the following new advantages as part of the existing support and Subscription contract at no additional charge:

  • Total ownership of Oracle Database technical issues reported to VMware Support
  • Access to a team of Oracle DBA resources within VMware Support to troubleshoot issues related to Oracle Databases used as a data store or running within a VM
  • Performance tuning and best practices related to Oracle Database used as a data store or running within a VM

Faster resolution of technical issues in VMware environments via a TSANet collaborative support arrangement between VMware Support and Oracle Support.

Details can be found in the below VMware link:
https://www.vmware.com/support/policies/oracle-support.html

Total Ownership
VMware Support will accept accountability for any Oracle-related issue reported by a customer. By being accountable, VMware Support will drive the issue to resolution regardless of which vendor (VMware, Oracle, or others) is responsible for the resolution. In most cases, reported issues can be resolved via configuration changes, bug fixes, or feature enhancements by one of the involved vendors.

What the above means is, if in any case Oracle Support were to refuse assistance after opening an SR, no need to panic, simply call to open a ticket or open a ticket online with VMware GSS and make sure that the ticket is earmarked for &#rsquo;Oracle DBA team&#rdquo; within the GSS organization.

https://www.vmware.com/support/policies/oracle-support.html

Oracle My Support Note 249212.1 &#rsquo;Support Position for Oracle Products Running on VMWare Virtualized Environments (Doc ID 249212.1)&#rdquo; also states that for Oracle RAC, Oracle will only accept Service Requests as described in this note on Oracle RAC 11.2.0.2 and later Releases.

 

6) What if Oracle asks us to replicate an Oracle on VMware issue on a physical platform?

Oracle reserves the right to require reproduction of the problem on either physical or virtual environments.

Even in the case of bare metal servers environment , if Oracle support suspects issue is caused by the underlying hardware , then they can request to reproduce the same issue on another physical host with the exact same hardware specifications.

The real reason for the above request is because Oracle has no visibility into the hardware stack i.e. BIOS, Firmware, Drivers, and HBA etc and the fact that Oracle products are only certified to O/S , not hardware, so this is only way they can eliminate hardware related issues.

This is no different from the stance on virtualization with VMware. As stated earlier, to be s/w compliant across the whole stack, ensure that we run

  • A certified Oracle version on a certified O/S certified for that product (Certification Matrix on Oracle MySupport )
  • The same certified Guest O/S on a certified ESXi version (VMware Compatibility Matrix)

This way, you are complaint and certified by both the software vendors, Oracle and VMware.

 

7) What can you tell me about VMware GSS team?

VMware Global Support Services (GSS) Team is a World Class Support organization with follow-the-Sun Support with warm &#rsquo;hand-offs&#rdquo; and 24×7 Support comprised of All Senior Support Engineers who are former Oracle DBAs.

https://www.vmware.com/support/services/production.html

VMware Global Support Services Overview
https://www.vmware.com/files/pdf/support/global.pdf

The Support process and VMware GSS – Oracle Technical Support engagement process can be depicted by the workflow below

 

Conclusion
In conclusion, there are no issues running Oracle software / products on VMware SDDC as VMware ESXi is an Enterprise-Class, Type-1 non-Para virtualized hypervisor and does not trap x86 binary instructions coming down the stack for purpose of simulation / emulation unlike any other para-virtualized hypervisors.

Further there are no support or certification issues when it comes to running Oracle products n VMware SDDC as explained above.

Need Further Help?
For any additional Oracle Licensing on VMware clarification or help, please reach out to your respective VMware Account teams who can get our team involved in a discussion (Internal VMware folks can reach directly to us at the Tier1-Apps-Sales-Support team mailing list) and we can definitely help guide you and connect you to some of our Premier specialist partners for further discussions.

Oracle on VMware SDDC Collateral
All Oracle on vSphere white papers including Oracle licensing on vSphere/vSAN, Oracle best practices, RAC deployment guides, and workload characterization guide can be found in the url below

Oracle on VMware Collateral – One Stop Shop [Customer]
https://blogs.vmware.com/apps/2017/01/oracle-vmware-collateral-one-stop-shop.html

The post Oracle on VMware vSphere & vSAN – Asks the Oracles appeared first on Virtualize Business Critical Applications.