Rating VMware Knowledgebase articles
Something you may have noticed during your latest visit to the VMware Knowledgebase is a new rating system (see red arrow in screencap).
VMware wants to know your opinion of its articles in the knowledgebase. Five stars is a great rating, and one star is poor. VMware considers a 4 or 5 rating as indicating the article is a success. Anything 3 or below is considered a poor article and needs work.
There’s also a Provide Feedback link. This opens a new window giving you the opportunity to provide us even more feedback on the knowledgebase article. See example:
If you haven’t rated an article yet, please do. VMware is really starting to track this stuff (I know, I saw the stats this morning in a meeting), and knowing whether you are happy with the content of the Knowledgebase is important to VMware.
This post brought to you by VMwarewolf
Rating VMware Knowledgebase articles
Related posts:
- New official Knowledgebase blog I have a breaking news announcement! A while back I made a…
- VMware Knowledge needs to be made Findable Tomorrow is a special day for me. I start a six month…
- Help the Knowledgebase Team Here’s a post in which you can help VMware. As you may…
- How does the VMware HA work Here’s a quick summary of how High Availability (HA) works in VMware…
- VMWare Fusion at Macworld Here is an interview with Pat who is the product manager of…
