The New Way to Work… Part 2

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Mai 312011
 
The New Way to Work… Part 2

Steve_Herrod
Posted by Steve Herrod
Chief Technology Officer

In April I introduced VMware’s acquisition of SlideRocket with a blog entry entitled, “The New Way to Work – End-User Computing in the Post-PC Era”. Today I am happy to announce the next step in this journey with our acquisition of Socialcast, a powerful “Enterprise Activity Stream Engine” that unites a company’s people, information, and applications in real-time. In this blog, I discuss this social platform and how it helps evolve the way we work.

First, let’s step back and look at today’s approach to enterprise communication. For the last 30 years, personal computing has primarily focused on automating the metaphors of the pre-digitized workplace including the “inbox” and “outbox” tray, manila folders, and printed documents. We’ve largely replaced printed memos, mail carts, and filing cabinets with documents, email, and file shares. These tools have dramatically improved our productivity, but the increasing volume of information can be overwhelming and requires manual prioritization and organizational work to keep up with this data deluge.

While traditional mail- and document-centric interaction will certainly remain critical, there are new approaches to collaboration taking root that better exploit the paradigms of the web. For example, communication is increasingly iterative, with fine-grained interaction replacing letter-like back-and-forth. Furthermore, these activity streams increasingly take place across dispersed groups of informally linked collaborators rather than following the boundaries of a formal organization hierarchy. And in today’s frantic world, the information in these activity streams should only interrupt the right people at the right time… and of course be safely archived and searchable. In summary, there is an opportunity for improved collaboration across a company that can drive new levels of productivity and employee satisfaction.

VMware is dedicated to the delivery of the technologies and infrastructure needed to enable this new way of working. We see this new approach as an indication that our industry has entered the post-PC era, enabled by advances in mobile devices, SaaS, and cloud computing. This disruption was the rationale behind our acquisition of SlideRocket and Zimbra, and the catalyst for the launch of VMware Horizon App Manager.

Image001

Over the last 3 years, Socialcast has been growing rapidly and garnering the reputation as a true visionary in the enterprise collaboration space. By focusing on people and their work habits, they have developed a platform deployed by some of the world’s largest companies to facilitate communication and collaboration across the entire enterprise. The Socialcast team has achieved this success by delivering the key elements of next-generation enterprise collaboration… real-time activity streams, a social graph of the entire enterprise, and the ability to participate in contextual- and purpose-oriented groups. These are fairly standard elements in this space, but there are four traits that make Socialcast particularly special:

  1. Rich integration capabilities
  2. Safe Collaboration wherever you work
  3. On- and Off-premise deployment
  4. A platform for new collaborative applications

Rich Integration Capabilities

Image003 Rather than define enterprise social as yet another tool to use or as a feature rooted in a single application, the Socialcast approach emphasizes the integration of social capabilities across the applications, data, and services that people already use. Socialcast includes an integration capability called Reach to add social elements into existing content sources like SharePoint and wikis. This brings collaboration to the places where people, applications, and data already exist.

Safe Collaboration from Wherever You Work

Image005 It’s obvious that we’re all more mobile these days as well, and the Socialcast platform offers the freedom to participate in collaboration from rich clients, mobile devices, email, and most importantly from within a range of native Windows, on-premise or cloud based business applications. All of this while offering the enterprise the compliance and security features that are required to satisfy end-users, IT and legal groups.

On- and Off-Premise Deployment

Image007 We’re clearly in a hybrid-cloud world, with IT offering some services from within their own datacenters and some services from the public cloud. Why force a choice? With Socialcast, you have your choice of on- or off-premise deployment, as it is available either as SaaS or as a VMware virtual appliance that can be deployed behind the firewall. Cool! 

A Platform for New Collaborative Applications

Image009 And last, but not least is the opportunity to build new enterprise applications upon the core Socialcast platform. It’s still in the early days, but it seems inevitable that enterprises will leverage the employee network and improved collaboration capabilities to change the way they receive feedback, track projects, or do any number of other tasks. For a look at one such application, check out the Socialcast Townhall offering… and stay tuned for other such examples.

Customer Success

Several big customers are enjoying the benefits of Socialcast today. Nokia has deployed Socialcast to alleviate the logjam associated with traditional email communication as well as enable new ways for executive management to communicate and interact with their global workforce. The SAS Institute has deployed Socialcast as the hub through which employees can exchange information as well as using Reach, to add social elements to their SharePoint and wiki installations. Humana has also leveraged the Reach platform to create whole new applications that increase employee engagement by incorporating social gaming elements to reward and recognize employees across their worldwide operations. And we’ve just deployed Socialcast within VMware as well, and are already seeing the signs of a more collaborative, productive, and informed organization.

Examples such as these illustrate the richness of the user experience in the post-PC era. Users can easily tap in to collective knowledge and expertise inside and outside their business, reduce unnecessary meetings and redundant communications, and do all this without being tethered to their desk. VMware is leading the way forward in this era, and the combination of our world class technologies and Socialcast’s focus on social communications and applications will accelerate this transformation of the way people work.

 

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Mai 312011
 

We've been busy here in the Knowledge Management Team at VMware producing more Mind Maps, which compliment our Resolution Path KB articles. These are great tools for troubleshooting a wide range of issues you may encounter within your VMware virtualized environments.

What we have today is a walk-thru of how they work and where to find the whole collection.

We recommend bookmarking our Knowledgebase Community page, where you will find the entire collection of Mind Maps.

Machine data class collection fails during transform if CPU_COUNT is greater than 32 (1024800)

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Mai 312011
 
Machine data class collection fails during transform if CPU_COUNT is greater than 32 (1024800)

· Cannot perform the machine data class collection · The machine data class collection fails · The machine data class collection is empty · You see these

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New Articles Published for Week Ending 5/28/11

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New Articles Published for Week Ending 5/28/11

VMware ESX
Cannot enable EVC in a cluster that has IBM blades (1000545)
Date Published: 5/26/2011
Reinstalling the vpxa or aam agent without losing the host record from the vCenter Server database (1031919)
Date Published: 5/26/2011
Accessing the vSphere Client Help fails when using Google Chrome as the default browser (1037183)
Date Published: 5/24/2011
After running diskpart.exe to extend the disk size in Windows, the partition size does not get updated (1000630)
Date Published: 5/23/2011
Troubleshooting issues when creating or committing snapshots in ESX/ESXi (1038963)
Date Published: 5/24/2011

VMware ESXi
vMotion fails at 82% with the error: General system error occured - Failed to resume (1036044)
Date Published: 5/23/2011
Configuring SNMP on an ESX/ESXi 4.0 or later host fails with the error: Load persistant store failed (1000529)
Date Published: 5/27/2011
Syslog stops when the remote syslog server is not reachable (1000607)
Date Published: 5/24/2011
Special characters in the community string for SNMP traps are not retained (1023998)
Date Published: 5/25/2011
Using Dynamic Voltage and Frequency Scaling (DVFS) for Power Management (1037164)
Date Published: 5/23/2011
When an ESXi host in a cluster enabled with DPM exits the standby mode, HA reports the error: error while running health check script (1037773)
Date Published: 5/27/2011
Reverting to a snapshot in vCenter Server shows the error: This object has already been deleted or has not been completely created. (1039326)
Date Published: 5/25/2011

VMware Fusion
Duplicate printers appear when printing with Bonjour or ThinPrint in VMware Fusion (2000349)
Date Published: 5/27/2011

VMware Service Manager
Out Of Named Licenses error when importing from active directory in VMware Service Manager (1038788)
Date Published: 5/26/2011
Polling service is not restarted correctly in VMware Service Manager 9.0 (1039174)
Date Published: 5/24/2011

VMware vCenter Configuration Manager
Patches do not deploy from the configured remote patch repository (1038870)
Date Published: 5/28/2011
Configuration Manager agents fail to deploy to Windows Vista, 7, 2008, or 2008 R2 (1039112)
Date Published: 5/28/2011
Unable to collect data from ESX or ESXi hosts in vCenter Configuration Manager (2000053)
Date Published: 5/29/2011
vCenter Configuration Manager Remote Client installs but does not initialize properly (1039113)
Date Published: 5/27/2011
vCenter Configuration Manager scheduled jobs fail to properly reschedule after the time is modified (1039114)
Date Published: 5/26/2011

VMware vCenter Server
Configuring HA on ESX hosts fails with the error: Cannot complete the configuration of the HA agent on the host (1030835)
Date Published: 5/26/2011
After upgrading from vCenter Server 4.0 to 4.1, Performance Charts display only the data before the upgrade (1031856)
Date Published: 5/26/2011
Cannot configure HA when there are more than one Management Network/Service Console (1000618)
Date Published: 5/27/2011
vCenter Server takes a long time to start when connected to the Oracle database (1027165)
Date Published: 5/24/2011
vCenter Server fails to display the accurate memory usage. (1037914)
Date Published: 5/26/2011
vCenter Server fails with the error: ASSERT d:/build/ob/bora-258902/bora/vpx/drm/vpxDrmAction.cpp:1247 (1038242)
Date Published: 5/25/2011

VMware vCenter Site Recovery Manager
Reconfiguration of recovered virtual machines fail with error: InvalidDeviceBacking in Site Recovery Manager (1000149)
Date Published: 5/24/2011
TestFailover and Failover operations in Site Recovery Manager fail with error: RecoveredFilePathNotFound (1036731)
Date Published: 5/25/2011
VMware vCenter Site Recovery Manager failover and test failover fail with the error: "Failed to prepare storage" or "Failed to create LUN snapshot" (1039243)
Date Published: 5/26/2011

VMware vCenter Update Manager
Automating patch downloads for VMware Update Manager servers that do not have an Internet connection (1000627)
Date Published: 5/23/2011
Remediating an ESX/ESXi host using VMware Update Manager fails with the error: Cannot download VIB files from patch source (1029782)
Date Published: 5/27/2011

VMware vFabric Hyperic Server
Uploading large files to ftpsite for vFabric/SpringSource support (1037333)
Date Published: 5/24/2011

VMware View Manager
VMware View Agent fails to uninstall (2000017)
Date Published: 5/27/2011
Configuring PCoIP session variables (1014686)
Date Published: 5/25/2011

VMware VirtualCenter
Using an external scheduler or changing the schedule for vCenter Server roll-up jobs (2000109)
Date Published: 5/24/2011

VMware vSphere Client Plug-ins
vSphere 4.1 client loads, but cannot access remote consoles for virtual machines (1037212)
Date Published: 5/24/2011

VMware Workstation
Auto connecting a HID-Bootable device to a virtual machine fails with the error: failed: 17 (2000350)
Date Published: 5/27/2011

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High CPU and memory utilization by the vem-swiscsi process (2000072)

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High CPU and memory utilization by the vem-swiscsi process (2000072)

· An ESX/ESXi host experiences high CPU and memory utilization by the vem-swiscsi process. · This issue occurs with Cisco Nexus 1000V Virtual Ethernet Module (VEM)

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Update Manager fails to install with error: vCenter Server credentials could not be validated (2000321)

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Update Manager fails to install with error: vCenter Server credentials could not be validated (2000321)

After you verified that the vCenter Server credentials are correct and the user is mapped to the administrator role, you experience these

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Troubleshooting virtualized applications that do not run in ThinApp (1006317)

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Troubleshooting virtualized applications that do not run in ThinApp (1006317)

· The virtualized application does not start. · A captured application launches on some operating system platforms but not on other ThinApp-supported platforms. · The

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Recomposing a View desktop pool fails with the error: View Composer Active Directory Authentication Error (1000637)

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Mai 302011
 
Recomposing a View desktop pool fails with the error: View Composer Active Directory Authentication Error (1000637)

· Cannot recompose a VMware View desktop or desktop pool · Recomposing a desktop or desktop pool fails · You see the error: View

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Changing the virtual hardware version of a virtual machine from version 7 to version 4 (1027576)

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Changing the virtual hardware version of a virtual machine from version 7 to version 4 (1027576)

This article provides the steps to change the virtual hardware version of a virtual machine from version 7 to version 4.   You may want to revert to

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LUN is incorrectly detected as a snapshot (1002351)

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LUN is incorrectly detected as a snapshot (1002351)

· Unable to see the available datastores   · In the /var/log/vmkwarning logs, you see entries similar to: LVM: 5670: Device vmhbaH:T:LP is a snapshot: LVM: 5676:   disk ID:

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Después de actualizar a vCenter Server 4.1, los gráficos de rendimiento solo muestran información del momento (2000450)

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Mai 302011
 
Después de actualizar a vCenter Server 4.1, los gráficos de rendimiento solo muestran información del momento (2000450)

Después de actualizar a vCenter Server 4.1, los gráficos de rendimiento solo muestran información del momento Renuncia: Este artículo es una traducción de "Performance graphs display only the realtime data after upgrading to vCenter Server

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Reinstalling the vpxa or aam agent without losing the host record from the vCenter Server database (1031919)

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Mai 302011
 
Reinstalling the vpxa or aam agent without losing the host record from the vCenter Server database (1031919)

This article provides information on updating or reinstalling the vpx or aam agent without removing the ESX host from vCenter Server. This

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Creating or recomposing a pool fails with error: Invalid value for parameter dgid passed to view composer function (1000541)

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Mai 302011
 
Creating or recomposing a pool fails with error: Invalid value for parameter dgid passed to view composer function (1000541)

· Unable to create a new pool · Unable to recompose an existing pool · Attempts to configure the pool results in error:

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Changing the name of a View Connection Server (2000357)

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Changing the name of a View Connection Server (2000357)

VMware View Manager does not support changing the name of a View Connection Server on the Computer.   The article provides a workaround when the Connection Server name needs to be changed. To

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Troubleshooting the build process in VMware ThinApp (1006308)

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Troubleshooting the build process in VMware ThinApp (1006308)

· When executing build.bat either nothing happens or appears, or the window stops responding and does not complete the process. · Executing build.bat fails. · While building the

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