Introducing the VMware Partner Network Toolbar: Quick Access to Sales, Marketing, Technical Tools & More

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, VMworld / VMworld Europe, vSphere  Kommentare deaktiviert für Introducing the VMware Partner Network Toolbar: Quick Access to Sales, Marketing, Technical Tools & More
Feb 282012

Sandra CheekTwo weeks ago, while in Las Vegas for VMware Partner Exchange, I was arranging a dinner with a vendor and some of my colleagues. I knew the restaurant I wanted to go to and I went to their website to get some basic information. The website was designed beautifully, but finding the basic information I was looking for  was a frustrating  experience and I gave up.   This experience was a great reminder  about how finding the right information you need when you need it is crucial to how companies do business with customers.

The entire sales process, from initiating a conversation with a prospect to closing a deal, is always easier when the services and resources are readily accessible-where you need them, when you need them, in the format you need them in. So, when we started hearing buzz about a toolbar that one of our Partner Business Managers had created to do just that-we pounced.  

The VMware Partner Network toolbar started as an easy navigation destination for our partners who needed quick links to pages within Partner Central for deal registration, and contact information for their VMware renewals representative.  The toolbar went viral – over 1000 users in 18 countries - and before we knew it global partners and VMware channel teams were asking us to add more links and develop local version toolbars. So, we did.

Today, the newly updated VMware Partner Network toolbar gives you access to sales, marketing and technical tools, support contacts and quick links to Partner Central pages. The toolbar is available in seven languages and tools and links are updated automatically by the global VMware Partner Team.

When you download the toolbar you gain quick access to:

  • Key sales, marketing & technical tools available on & Partner Central-TCO Calculator, Prospecting Day, Customer Success Story, SnS T&C 
  • Access to critical sales, support and marketing phone numbers by geographic region- Access to Distribution, Partner Support Center, Partner Marketing Bureau
  • Top Partner Central destinations  to perform daily tasks  - Opportunity Registration, Promotions, Renewals Portal
  • Key VMware & VMware Partner Network Twitter feeds

Get started now –download only takes a few of minutes! 


-Sandra Glaser Cheek
Director, Global Partner Communications 


Collecting diagnostic information in VMware Fusion

 Allgemein, Cloud, Knowledge Base, Updates, VMware, VMware KBTV, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Collecting diagnostic information in VMware Fusion
Feb 222012

Hi folks!

We have a new video for you today which discusses and demonstrates the procedures for collecting the diagnostic information support bundle in VMware Fusion. The video was created using Fusion 4.x but it is applicable to older versions of VMware Fusion as well.

VMware Technical Support routinely requests diagnostic information or a support bundle when a support request is handled. This diagnostic information contains logs and configuration files for your Mac, for Fusion, and for your virtual machine(s), and enables support to more quickly diagnose a problem.

For additional information check out VMware Knowledge Base article Collecting diagnostic information for VMware Fusion (1003894).

Feb 152012

The Hands-On Labs are awesome here at PEX, and you only have two days left to get in on them. Choose your own topics, set your own schedule and get your questions answered. 

The remaining labs are open Wednesday 9:00a-6:00p, and Thursday 9:00a-2:00p and are located in Bellini.

Promotions going on:

  • Complete all 27 labs and be entered to win a complimentary pass to VMware Partner Exchange 2013.  Limited to 2 participants.
  • Complete 20 labs and be entered to win Noise Cancelling Head Phones. Limited to 20 participants.
  • Complete 15 labs and be entered to win a VMware Partner University Fleece. Limited to 25 participants.
  • Complete 10 labs and be entered to win a VMware iPad Leather Cover or VMware Partner Network iPhone cover. You choose. Limited to 75 participants.

Drawings will take place after the event and the prizes will be shipped post-event to the winners.  Winners will be notified by March 16, 2012.



Feb 152012

Scott_aronson (2)Greetings from Las Vegas, where our partner community has converged to learn about our 2012 direction, connect with other partners and share best practices.
More than 4,300 partners, press, industry analysts and employees have joined us for VMware Partner Exchange. They are attending over 190 unique breakout sessions, working on 20+ hands-on labs, meeting with 91 sponsors and exhibitors in the Solutions Exchange, and networking with their peers.
I kicked off General Session today with a discussion on how VMware is enabling partners to grow and differentiate themselves through special partner programs, incentives and enablement:

•          Three new solution competencies: Virtualization of Business Critical Applications (VBCA, available today), Infrastructure as a Service (IaaS, available today), Management (available later in Q1)
•          New specialization for the SMB vertical
•          Lucrative advantage+ and Solution Rewards optimizations
•          Launch of the VMware Solution Exchange
•          New Consulting and Integration Partner Program (CIPP)

CEO Paul Maritz then outlined his vision for the new generation of IT and how, together, VMware and our partners can help customers extract real business value and competitive advantages. Finally, CTO Steve Herrod provided a sneak peek into some disruptive technologies and how we can collectively enable customers to transform their business through IT.
We are excited to share these and other announcements with all our attendees as well as journalists an analysts from around the world, including representatives from CRN, eWEEK, Gartner, IDC and TechTarget.

The next two days will further show that the cloud era is here and VMware is enabling our partners to lead the way. Watch live chatter and photos by searching Twitter for #VMwarePEX.

It’s going to be a great week.
-Scott Aronson
Senior Vice President, Global Channels and Alliances

Feb 152012


VMware End User Computing (EUC) group is sponsoring a video contest for Partners to deliver their version of the EUC Vision Pitch.

There are two ways to enter:

1. On-site at Partner Exchange --> just come to the Community Lounge Tuesday or Wednesday between 10:00am and 6:00pm and get a FREE T-Shirt for your trouble. We'll record you, edit the video and upload to YouTube.

2. Or you can make your own home-grown video and enter online at


One (1) Grand Prize winner: $2,500 USD Cash Prize
One (1) First Prize winner: Apple iPad 2 


Feb 102012
Tony Dunn

It's that time again, when VMware Partners converge from around the world for VMware Partner Exchange 2012, this year in Las Vegas. (Twitter hashtag #VMwarePEX)

Social media can be your key to success at PEX, providing the social fabric to connect with attendees, key content, annoucements, and excitement at the conference.

VMware Partner Exchange
Social Media

Community Lounge
Drop by our Community Lounge to tweet, blog, meetup with social media peers and recharge. The Community Lounge will be directly outside the Solutions Exchange Expo (Artist Foyer, Venetian, Level 2).
Hours: Monday, 5-7; Tuesday, 10–6:30pm; Wednesday, 10–6:30pm

VIP Meetups at the Community Lounge
Come meet-up with VMware VIPs, partner champions and thought leaders in the Community Lounge. We'll be hosting informal meet and greets throughout the event so that you can connect with VMware VIP’s and get your questions answered. Schedule subject to change – check back for updates or just follow us at @VMwarePEX.
» Meet the VMware VIP Schedule

Official PEX Tweetup
Register for the VMware Partner Exchange Tweetup on February 14th in the VMware Community Lounge. The Tweetup is from 4:30-6pm and sponsored by My VMware. So grab a "Tweetini" and come mingle with the VMware partner social media community where you can get your VMware questions answered by VCDXs, the VMware Certification Team, the VMware Partner Readiness Team and the VMware community.

VMware PEX 2012 Mobile App
Our mobile app is available at for smartphones, offering session details, schedule builder, sponsor/exhibitor info, surveys and Twitter for the conference.
» Mobile App for your Smartphone

Social Media Video Screens
Within the Solutions Exchange Expo will be a central grouping of social media screens broadcasting a feed of all PEX social media conversations, highlights, photos and check-ins. There will also be videos and slides looping through content for attendees. Be sure to drop by and catch up with the latest buzz. You can contribute to the screen feeds by adding #VMwarePEX to your tweets, postings, shared photos and Foursquare check-ins.

End-User Computing (EUC) Vision Video Contest
Visit the onsite studio within the Community Lounge for eligible PEX attendees to record an EUC vision pitch. We will upload videos and assist participants in registering their video on Partner Central. One grand prize winner and one runner up prize will be awarded. Drop by the Community Lounge for details.
» EUC Video Contest on Facebook

Community Sign-up
If you participate in social media during PEX, please visit Social Media Participation at PEX and sign-up! We are also offering a community wiki to share PEX Gatherings, Tweetups & Parties. If you have gatherings to add to this list, sign-in and make your additions.

Discussion Forums & Documents
PEX 2012 questions, discussions & documents | VMTN Product Communities & Discussions

Twitter    (Conference hashtag: #VMwarePEX and Conference game: #PEX3word)
@VMwarePEX on Twitter | @VMware_Partners on Twitter

Facebook Pages
VMware Partner Network Page

VMware Partner Network Group

Power of Partnership Blog | VMware Global Alliances Blog | VMware Technology Alliance Partner (TAP) Blog

VMware Partner TV (PEX session preview videos are available -- Watch Now)

Enable Foursquare on your mobile devices to check-in, network with attendees and share tips.

- Tony Dunn
Sr. Social Media Manager, VMware

Feb 072012

MaureenVMware Partner Exchange 2012 is just days away. Along with the 20+ pre-conference boot camps and over 150 break-out sessions, we are offering VMware Certification exams on-site again this year. Delivering exams on-site is no small task, but with the release of VCP5, and the six-month grace period allotted for professionals to update their certification status coming to an end, we knew it was important to make it easy for you to either upgrade your current certification or achieve your first.

The VMware Exam Center, San Polo 3405-3406, Level 3 of the Venetian, will be open all day, every day for the four-day conference. The VCP4, VCP5, VCP4-DT and VCAP4-DCD will be available. Even better, exam fees are 50% off.

No time to sit for your exam?

If you aren’t able to take an exam on-site, we are extending the 50% discount to any Partner that registers at the Self-registration Kiosk (also at the Exam Center) during the event. In order to take advantage of the savings, you have register at the event and sit your exam before May 31, 2012. However, if you want to upgrade your certification, the grace period ends February 29, so I wouldn’t delay!

In addition to offering exams at a great discount, the big news for Certifications at Partner Exchange is the VMware Certified Advanced Professional 5 – Datacenter Design (VCAP5-DCD) beta will be available on-site. Beta participants are limited to VCAP4-DCDs. If you have achieved the pre-req, you should have already received your invitation via email to take the exam. Beta registration opens on February 10. When it does, the Las Vegas Partner Exchange location will be an option when you are ready to schedule your exam. If you are a VCAP4-DCD and going to be at the event, we hope you will take advantage of this exclusive opportunity and participate in this beta.

With the great savings and the approaching end to the certification upgrade grace period, please take advantage of this unique opportunity and get certified at VMware Partner Exchange. Seats are filling up very quickly. Don’t delay, get VMware Certified at VMware Partner Exchange 2012!

-Maureen Lonergan

Maureen Lonergan is the Senior Director of Global Partner Readiness. She has responsibility for building training programs to enable all Channel Partners; Solution Providers, Corporate Resellers, Technology Providers, Alliance Partners, System Integrators and System Outsourcers, and Hosting. She has been leading the Channel Enablement Team since August 2008.


Feb 062012

Sandra CheekThe "My VMware Partner Readiness" team want to see you at Partner Exchange! We are excited to announce the "My VMware Experience" lab at PEX where we will offer an exclusive, hands-on sneak peek to our partners. You will be the first to test-drive and provide feedback on My VMware before our customer Beta launches. Please spread the word to your colleagues who plan to attend PEX - your feedback is instrumental to our efforts! Stop by the Delfino Room at the Venetian hotel to learn more - we will have an added incentive for those who stop by!

As promised, below is an update to the My VMware efforts from Scott Bajtos, SVP, Global Support and Services.



-Sandra Glaser Cheek
Director, Global Partner Communications


Feb 032012

Here is another video tutorial brought to you by the KBTV team.

This video is short, snappy and straight to the point... and the point being, how quick, easy, and painless it is to license VMware Workstation 8.

The video provides a demonstration of how VMware Workstation 8 can be licensed.

The example in the video shows VMware Workstation 8 running on a Windows-based system but the process for licensing a Workstation 8 installation on a Linux-based system is very similar.

We have a similar video showing How to license VMware Workstation 7. The process is pretty similar but Workstation 8 comes with a much nicer looking GUI!

For additional information be sure to check out VMware Knowledge Base article Licensing VMware Workstation (1015481).


Feb 032012

BrianEnabling cloud computing. Virtualizing business critical applications. Moving end-user computing into the post-PC era. Selling to small-and-midsized business. You’ll learn more about these topics from experienced VMware alliance partners during the breakout sessions at this year’s VMware Partner Exchange (PEX).

There’s nothing like in-depth knowledge of customer engagements to help everyone in our VMware Partner Network maximize opportunities. And there’s nothing like hearing first hand from experts about how your specific business might benefit.

Take a minute to review the daily sessions, and then add the right ones for you to your PEX schedule:

NetApp – Get the details on virtualizing various business-critical applications—Microsoft Exchange, SQL Server, SharePoint, Oracle and SAP—using NetApp and VMware solutions

Dell - Turn expertise into profit by teaming up with Dell PartnerDirect and Intel

EMC – Learn more about the journey and accelerating your business with the cloud 

Cisco – Attend a panel discussion about transforming customer datacenters and developing business-critical solutions that address the virtualized workspace

HP – Gain further insight as market research firm Enterprise Strategy Group teams with HP to discuss converged storage

Screen shot 2012-02-02 at 10.40.38 AM

Whether you go to all five PEX breakout sessions or just one, I know every session you attend will be an hour well spent. Also don't forget that each of the VMware Global Diamond Sponsors is offering a full day boot camp on Monday Feb 13 with some incredible speakers and training material.

-Brian Forbes, Sr. Director of Alliance Marketing


Feb 032012

We are excited to announce some of the party specifics and band.

Make your way to the Palazzo Ballroom at 7:00pm for cocktails and food while networking with your peers. You can connect with old friends, make new ones and enjoy the ambiance before you hear these momentous words...

Ladies and gentlemen, please welcome…………the Barenaked Ladies!

Yes, the band that has brought such hits as One Week, Thanks That Was Fun and It’s Only Me will be playing just for you and your colleagues.

It promises to be an exciting evening full of good food, great drinks and one of the hottest rock bands playing today.


Feb 012012


VMware Partner Exchange 2012 promises to be bigger and better than ever! Get the Top Reasons to attend this year's event from some of VMware's biggest partner advocates.