Top 5 things to see at HP Discover with VMware

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Top 5 things to see at HP Discover with VMware
Nov 282014
 

Yes, we’re back in Barcelona (love the weather here)
Continuing the flow of great partner activity and events we&#rsquo;ve seen recently, next week we&#rsquo;ll be making a return to the Fira in Barcelona (where VMworld Europe took place last month) for HP Discover.

The event is taking place from 2-4 December, with exhibitors from across the spectrum of business IT showcasing their latest products and solutions. VMware will be there at stand 503, where you can learn all about the HP and VMware partnership and what this can do for your business, such as simplified virtualization management and enhanced protection of your physical and virtual IT assets.

If you&#rsquo;re going, make sure you don&#rsquo;t miss our top five things to see and experience in and around the VMware stand:

  1. The in-booth theatre – get a more immersive experience of our products and see how VMware can really drive value for your business.
  2. Interactive Demo pods – don&#rsquo;t just hear from us how HP and VMware are working together to help you improve your IT strategy – get involved with all the available solutions.
  3. Fantastic giveaways – at previous events we&#rsquo;ve seen wireless speakers, yoyos, coffee and more, but visit us next week to see what we&#rsquo;ve got in store this time!
  4. On-stand entertainment – we&#rsquo;ve got a great comedic duo lined up for you at the stand. Comedy, juggling, and uni-cycling – need we say more?
  5. Finally – the VMware team! We are open and ready to talk to you about everything from SDDC, to NSX and EVO:RAIL and more – just come and chat to us, we look forward to seeing you.

In addition to our stand activity there will also be a number of great sessions by top VMware execs such as Rory Choudhuri, Senior Product Marketing Manager, who will be talking EVO:RAIL. Watch out for our upcoming blog post where we&#rsquo;ll give you all the details.

Make sure to keep an eye on @VMware_BE during the show, where we&#rsquo;ll be live-tweeting images, videos and vines from the show. And don&#rsquo;t forget, stand 503 – see you there!

 

It’s Time for IT to Come Out of the Shadows

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für It’s Time for IT to Come Out of the Shadows
Nov 282014
 

Chances are shadow IT is happening right now at your company. No longer content waiting for their companies&#rsquo; IT help, today&#rsquo;s employees are taking action into their own hands by finding and using their own technology to solve work challenges as they arise—a trend that likely isn&#rsquo;t fading into the shadows anytime soon.

Be Strategic – Use the Cloud Automation Savings Calculator

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Be Strategic – Use the Cloud Automation Savings Calculator
Nov 282014
 

The vRealize Automation ROI Calculator is another way to solidify your customer relationship as a strategic partner and get bigger deals at the same time. Use it to estimate the annual cost savings possible by deploying an automated on-demand private or hybrid cloud.

VMware auf der HP Discover in Barcelona

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für VMware auf der HP Discover in Barcelona
Nov 282014
 

Weiter geht&#lsquo;s: Nach SAP TechEd, NetApp Insight und dem Fujitsu Forum steht schon das nächste VMware Partner-Event an. VMware kehrt zurück an die Fira in Barcelona, wo vor wenigen Wochen noch die VMworld Europe stattfand.
Vom 2. bis 4. Dezember findet hier die HP Discover statt. Zahlreiche Aussteller aus dem gesamten Spektrum der Business-IT präsentieren hier ihre neuesten Produkte und Lösungen vor. Am VMware-Stand 503 lernen Sie alles über die Partnerschaft von HP und VMware und wie Ihr Unternehmen davon profitieren kann: beispielsweise durch vereinfachtes Virtualisierungsmanagement und verbesserten Schutz Ihrer physischen und virtuellen IT-Ressourcen.
Wenn Sie vor Ort sind sollten Sie unsere Top 5 Aktivitäten rund um VMware nicht verpassen:

  • Vorführungen – Tauchen Sie live ein in unsere Produkte und erfahren Sie, wie Ihr Unternehmen von VMware profitiert
  • Interaktive Demo Pods – Hören Sie nicht nur von uns, wie HP und VMware gemeinsam daran arbeiten Ihre IT zu optimieren – sondern testen Sie selbst unsere Lösungen
  • Fantastische Werbegeschenke – Bei den vergangenen Veranstaltungen haben wir drahtlose Lautsprecher, Jojos, Kaffee und vieles mehr verteilt. Was wir dieses Mal auf Lager haben? Finden Sie es nächste Woche heraus!
  • Unterhaltungsprogramm am Stand – Wir haben ein großartiges LiveComedy-Duo für Sie auf dem Messestand organisiert. Bei uns kommt der Spaß nicht zu kurz!
  • Und schließlich – das VMware-Team! Wir sind bereit mit Ihnen über alles von SDDC bis hin zu NSX, EVO:RAIL und vieles mehr zu sprechen. Einfach vorbeikommen – wir freuen uns auf Sie.

Zusätzlich zu unserem Programm am Stand veranstalten wir einige Sessions, die von VMware-Experten gehalten werden. Zum Beispiel referiert Rory Choudhuri, Senior Product Marketing Manager, über EVO:RAIL. Alle Details folgen in unserem nächsten Blog-Post.
Wir sehen uns an Stand 503!

VMware awards African partner ecosystem at annual awards dinner

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für VMware awards African partner ecosystem at annual awards dinner
Nov 282014
 

Partners in SA and WECA were recently acknowledged for outstanding achievements in sales, performance and customer satisfaction in 2014

VMware enjoys sharing the success of its partners and acknowledging these achievements. Partner awards for South Africa (SA) and West East Central Africa (WECA) for 2013/2014 were given at the annual awards dinner that was hosted in Johannesburg, SA on 11 November 2014.

Partner and General Business Lead at VMware, Mark Reynolds said that VMware appreciates that critical role that partners play in helping its customers move to the cloud, embrace the software-defined datacentre and plot their path to the hybrid cloud.

The awards recognises the dedication of VMware partners to the VMware brand along with the continual investment they make in developing their skills and capacity in order to better support VMware customers.

Recipients of the awards included 18 partners from throughout the South African as well as WECA region, all of which were lauded for their excellence in performance and distinctive achievements during the 2013/2014 period. Winners included:

  • VATC Partner of the Year – Torque IT
  • Rising Star of the Year (SA) – EOH
  • Rising Star of the Year (WECA) – Allied Computers
  • VMware Service Provider Program (VSPP) Partner of the Year – Internet Solutions
  • South African Distributor of the Year – Axiz
  • WECA Distributor of the Year – Redington Gulf
  • VSPP Aggregator of the Year (SA & WECA) – First Distribution
  • Royalty OEM Partner of the Year (SA) – HP
  • Royalty OEM Partner of the Year (WECA) – IBM
  • Special Recognition to outstanding OEM resellers – Aptronics, Business Connexion, Datacentrix, Dimension Data (East Africa), Dimension Data (West Africa) and Ubuntu
  • Renewals Partner of the Year (SA) – First Technology
  • Renewals Partner of the Year (WECA) – Computer Warehouse Limited
  • Highest New Revenue Contributor of the Year (SA) – DELL
  • Highest New Revenue Contributor of the Year (WECA) – Easy People
  • WECA Solution Provider of the Year – Computer Warehouse Limited
  • South African Solution Provider of the Year – Dimension Data
  • Regional Director’s Award (SA) – Datacentrix (KZN)
  • Regional Director’s Award (WECA) – Computer Point Limited

Congratulations to all the winners!

Las cinco cosas que puedes perderte en el HP Discover con VMware

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Las cinco cosas que puedes perderte en el HP Discover con VMware
Nov 282014
 

Siguiendo con el gran flujo de actividad con partners y eventos de los últimos meses, la próxima semana estaremos de nuevo en la Fira de Barcelona, (donde tuvo lugar el VMworld Europe) pero esta vez en el HP Discover.

El evento tendrá lugar del 2 al 4 de diciembre, con exhibidores de todo el espectro del negocio de TI que estarán mostrando allí sus productos y soluciones más novedosas. VMware también estará presente, concretamente en el stand 503, donde podrás conocer más sobre la colaboración entre HP y VMware y como puede ayudarte en tu negocio.

Si vas a asistir, asegúrate de no perderte estas cinco cosas dentro y fuera del stand de VMware:

1. Sesiones en el stand. Obtén una mayor inmersión en los productos y soluciones de VMware y descubre cómo pueden añadir valor a tu negocio.

2. Puestos de demos interactivas. No te limites a escuchar como la colaboración entre HP y VMware puede beneficiar a tu organización… ¡descubre por ti mismo como!

3. Merhcandising. En eventos anteriores hemos regalado altavoces sin cables, yoyos, café y muchas cosas más, pero acércate a nuestro stand para descubrir que tendremos esta vez.

4. Entretenimiento en el stand. Tendremos a un gran duo cómico en el stand que nos hará reír a todos. Comedia, malabares y monociclo… ¿hace falta decir algo más?

5. Y finalmente… ¡el equipo de VMware! Estamos listos para hablarte de todo lo relacionado sobre SDDC, NSX, EVO:RAIL y mucho más. Acércate a nuestro stand y pregúntanos, estaremos encantados de recibirte.

Además de toda la actividad de nuestro stand, también habrá un gran número de sesiones a cargo de ejecutivos de VMware como Rory Choudhuri, Senior Product Marketing Manager, que hablará sobre EVO:RAIL. Permanece atento a los próximos posts en los que te contaremos todos los detalles.

Asegúrate de echarle un vistazo a menudo @VMware_ES durante el evento. Estaremos tuiteando en directo, compartiendo fotos, vídeos, etc. Recuerda, stand 503… ¡Te esperamos allí!

Veloci al lavoro come nella vita privata?

 Allgemein, Cloud, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Veloci al lavoro come nella vita privata?
Nov 272014
 

Aziende, dipartimenti IT e dipendenti sono oggi sottoposti a forti pressioni per ottenere il massimo con il minimo sforzo. Il lavoro in mobilità può giocare un ruolo centrale nel raggiungimento di questi obiettivi, molte aziende hanno capito che l&#rsquo;esplosione nell’adozione dei dispositivi mobili e delle applicazioni sta causando un effetto dirompente sulle aspettative dell&#rsquo;utente e sul management.

Una nuova ricerca di VMware, che ha coinvolto i decisori IT e i dipendenti in Italia, ha rivelato che sono le preoccupazioni delle aziende su affidabilità, gestione e distribuzione a rallentare il loro percorso verso i vantaggi dell&#rsquo;era mobile-cloud.

Secondo questi risultati, ci vogliono 4 settimane perché le aziende forniscano ai dipendenti gli strumenti per lavorare in mobilità. Per i dipartimenti IT il ritardo è dovuto alla mancanza di tali capacità e di controllo in ambito mobile, oltre ad una confusione su chi ha la responsabilità di gestire l&#rsquo;accesso agli strumenti.

Ad ogni ritardo nel processo di abilitazione dei dipendenti al lavoro in mobilità, le aziende consegnano un vantaggio competitivo alla concorrenza. Le aziende devono rendere possibile la collaborazione dei dipendenti con qualsiasi altra persona di cui necessitano, da qualsiasi luogo, in qualsiasi momento, con il minimo dei rischi.

Per avere una panoramica su ciò che sta frenando l&#rsquo;Italia dall’essere veloci al lavoro come nella vita, guarda la nostra infografica interattiva.

Virtualization 2.0 For Dummies: Ponte al día en las últimas tendencias para tu Centro de Datos

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Virtualization 2.0 For Dummies: Ponte al día en las últimas tendencias para tu Centro de Datos
Nov 272014
 

¿Conoces lo básico en virtualización y quieres saber más? ¿Quieres saber cómo ampliar sus beneficios más allá de los servidores, hacia campos como el almacenamiento, backup, y redes? Entonces éste es tu libro…

Virtualization 2.0 For Dummies ofrece trucos y consejos para entender y gestionar mejor un centro de datos virtualizado. Además, incluye la historia del comienzo de la virtualización, como ha evolucionado, y ejemplos reales de los resultados que puede ofrecer a tu negocio.

Virtualization 2.0 For Dummies ya da por hecho que entiendes como la virtualización puede beneficiar a tu empresa, y que has dado los primeros pasos en la virtualización de tus servidores. Virtualization 2.0 For Dummies se centra más en aspectos que quizá no hayas explorado todavía como:

  • Cómo los centros de datos de próxima generación se basan en la virtualización 2.0, a través de la capacidad de gestión y monitorización que ofrece una visibilidad mejorada, planificación y eficiencia optimizadas, más control predictivo, mayor disponibilidad, y gestión de escritorios customizada. También incluye ejemplos detallados de clientes reales de VMware que están adoptando la Virtualización 2.0.
  • Profundización en la virtualización más allá de los servidores, incluyendo gestión de operaciones, backup virtualizado, almacenamiento, y redes. El libro muestra cómo trabajan juntos para potenciar los entornos de TI modernos capaces de apoyar los objetivos de tu organización.
  • Los resultados que se pueden conseguir con la Virtualización 2.0, como la consolidación y estandarización de los centros de datos, operaciones de centro de datos racionalizadas y automatizadas, mayor seguridad y elasticidad… También habla sobre como la virtualización 2.0 puede ayudar a simplificar el backup y la recuperación ante desastres, y explica como la entrega de servicios de TI automáticos ofrece a las últimos usuarios acceso a las herramientas correctas, en el momento adecuado y dirigido por las políticas apropiadas.
  • Prepara tu entorno de TI para los siguientes pasos en tu viaje hacia la virtualización con consejos sobre opciones de almacenamiento, seguridad y gestión de operaciones para lograr una migración sin obstáculos.
  • Además conocerás trucos técnicos, mejores prácticas, y enlaces a recursos para ayudarte a ahorrar tiempo montando y gestionando tu entorno virtualizado avanzado.

Editado por Wiley, puedes descargarte esta Edición Especial de VMware de Virtualization 2.0 For Dummies desde aquí.

Nov 272014
 

みなさん、こんにちは。

今回の記事では、8月末に米国サンフランシスコで開催されたVMworld 2014にて発表された数あるトピックより、vCenter Operationsマネージャーを利用して、仮想環境上でアプリケーションの運用をより効率的に行う方法をご紹介します。

仮想環境上で稼働するアプリケーションを監視する方としては「Hyperic」(http://www.vmware.com/jp/products/vfabric-hyperic)を利用する方法があります。
Hypericを利用してゲストOS上にHypericエージェントをインストールすることにより、プロセスやWindows Serviceをはじめ、様々なアプリケーションのメトリックを収集することが可能となります。

さらにHypericで収集された情報をvCenter Operationsと連携することによりアプリケーションの稼働監視や分析を行うことが可能となります。

VMworld 2014では下記のアプリケーションとの連携について将来バージョンにおける
連携が発表されております。

1.MSSQL


ソリューションの特徴は以下です。
・自動検知による、MSSQLサービスとインスタンスの登録
・クラスタ構成の可視化
・デフォルトKPIによる静的および動的な監視
・vSphere上で稼働するアプリケーション・コンポーネントの自動の相関関係の発見

2.Microsoft Exchange

ソリューションの特徴は以下です。
・メールボックスとCASロールの自動検知
・DAGの検知
・関連する全サイトの情報伝搬
・デフォルトKPIによる静的および動的な監視
・vSphere上で稼働するアプリケーション・コンポーネントの自動の相関関係の発見

3.vCAC

4.SAP HANA

ソリューションの特徴は以下です。
・エージェント不要でデータ収集
・SAP HANAシステムへは負荷は軽微
・Out-of-the-box ダッシュボードの提供(トラブルシューティング、診断法と分析)
・300以上は、SAP HANA Studioの中で入手不可能300以上の判断基準
・SAP HANAとvSphereの間の関係マッピング

 

まとめ
仮想環境上で稼働する様々なアプリケーションの管理・監視のソリューションについてご紹介いたしましたが、如何でしたでしょうか。

11/5(水)~6(木)にプリンスタワー東京でvForum2014が開催されます。

こちらでも、今回のVMworldと同様のセッションが数多く講演されますので、ぜひご来場ください。

Feature Updates: November 2014

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Feature Updates: November 2014
Nov 272014
 

Check out Socialcast&#rsquo;s newest feature additions, fixes, and updates for the month of November*:

1. New Message Notification in Stream

Real-time updates of the Socialcast stream are great at keeping you informed with timely information, but they can also be disruptive in a highly active community. In the past, you may have gotten frustrated when you were deeply engrossed in a long thread and the stream jumped once a new message got posted, forcing you to lose your spot.Good news! We have eliminated this stream bounciness and will now maintain your position in the stream after you&#rsquo;ve scrolled down. As new messages get posted, you will see a notification pop up in the lower right hand corner of the community. Clicking the notification will take you to the top of the stream allowing you to see the new messages.


2. Added @Mentions to User Profile Page

We have improved the user experience on a user&#rsquo;s Profile page in a way that is more intuitive and fluid. We now let users post @mentions on a user&#rsquo;s Profile page via the Share Form, and we will display those @mentions in that user&#rsquo;s Profile Stream in real time. All previous @mentions of the user will also be pulled into the Profile page. This will not change the existing behavior and display of @mentions in other streams such as the Home, Company, and Custom Streams.

3. Changed &#rsquo;Share&#rdquo; Button to &#rsquo;Post&#rdquo;

In the coming months, we will be doing some work on our traditional Share form, where a user would go to post a status update. In preparation for some of these new features, we are changing the wording of the button from “Share” to “Post”. This change will be visible everywhere the Share form currently exists, as well any Reach extensions which used the word &#rsquo;Share&#rdquo;.


4. Streamlined Town Hall View

In order to give a more consistent look and feel to our Town Halls we have moved some functionality around. We hope these changes will help Speakers, Moderators, and members navigate all the features more easily. Speakers and Moderators of a Town Hall will now find Unanswered, Answered, and Bookmarked messages under a filter dropdown on the Activity tab. The Activity tab will show &#rsquo;All&#rdquo; posts by default. Speakers and Moderators who select the Unanswered filter will continue to experience the real-time movement of questions from the Unanswered filter to the Answered filter as questions are addressed.

If the setting &#rsquo;Allow members to see questions before they have been answered by a speaker&#rdquo; is disabled, members of the Town Hall will only see the &#rsquo;All&#rdquo; and &#rsquo;Files&#rdquo; filter under the Activity tab.

5. Updated Custom Stream Filter

We&#rsquo;ve enhanced the logic that is used to create Custom Streams. Now, when you create a Custom Stream based on &#rsquo;Tag/Keyword&#rdquo;, you can filter posts based on specific tags (also known as Hashtags or Topics), in addition to Keywords. To create a Custom Stream based off of a tag, simply use the hashtag sign (‘#’) in front of your search term. An auto-suggest drop-down will show results for existing matching tags. You can also include tags that do not yet exist to filter future content containing that tag.

The existing Keyword behavior will remain unchanged. To enter a keyword, simply type in the keyword without a preceding hashtag sign. This will filter the stream for any mention of your &#rsquo;keyword&#rdquo; or search term. Tags and Keywords can be used in combination by hitting &#rsquo;Enter&#rdquo; for multiple search terms.

*Please note that On-Premise clients will receive these features in a future release.

Enterprise mobility news recap: Special Black Friday Edition

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Enterprise mobility news recap: Special Black Friday Edition
Nov 272014
 
In a retail driven world, Thanksgiving has grown to revolve around meals and deals. While turkey is basted and prepared for the big Thursday supper, concurrently, dedicated shoppers are approaching the starting line for some marathon shopping. This year, as the Washington Post reports, The National Retail Federation predicts that over 50 percent of shoppers […]]> http://blogs.air-watch.com/2014/11/special-black-friday-edition-enterprise-mobility-news-recap-nov-24-26/feed/ 0 Mobile technology’s role on Black Friday http://blogs.air-watch.com/2014/11/mobile-technologys-role-black-friday/ http://blogs.air-watch.com/2014/11/mobile-technologys-role-black-friday/#comments Tue, 25 Nov 2014 00:26:19 +0000

The Impact of ITaaS on Request Fulfillment

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für The Impact of ITaaS on Request Fulfillment
Nov 262014
 
By John Worthington Automation and standardization benefits IT…and the business   Advances in technology are rapidly enabling new levels of standardization, cost control, pre-authorization and automation far beyond traditional IT environments. This makes it possible to deliver IT-as-a-Service (ITaaS), with IT focusing on the outcomes the business needs and functioning much like a business itself. […]]>

By John Worthington

Automation and standardization benefits IT…and the business

 

Advances in technology are rapidly enabling new levels of standardization, cost control, pre-authorization and automation far beyond traditional IT environments. This makes it possible to deliver IT-as-a-Service (ITaaS), with IT focusing on the outcomes the business needs and functioning much like a business itself. This is particularly true for change request fulfillment.

To boost efficiency, the request fulfillment function utilizes a library of pre-defined and pre-authorized service requests. This can include change requests that have been adequately standardized, but in traditional approaches, many change requests are too complex and risky to be effectively standardized. In these cases, requests need to be handled via the core change and release process, and manual provisioning to fulfill the request can take weeks.

ITaaS allows provisioning to be designed as a standard change that can be handled as a service request and automated via the service catalog management and request fulfillment process instead of via change and release management. This approach can reduce the time-to-provision to hours or even minutes—without involving IT staff.

ITaaS for request fulfillment is vitally important to the success of your organization

The impact of technology-enabled ITaaS on request fulfillment is broad-based and very significant to both the business and IT. In addition to vastly more efficient provisioning, other benefits include:

  • Automation of end-to-end delivery and management of infrastructure that allows IT staff to be more productive
  • Application deployment and releases that are accelerated
  • The ability to leverage re-usable components and policy-based governance that allows for right-sizing of resources or applications at the appropriate service level
  • The ability to manage multivendor, multi-cloud infrastructure and applications while leveraging existing infrastructure tools and processes flattens the learning curve
  • Reducing time-consuming, manual processes that results in consistent, automated delivery and management of IT services
  • Request fulfillment that can establish a library of request models for all users—both business and IT

While these are usually thought of as &#lsquo;IT benefits&#rsquo; they also drive universal business objectives including faster time-to-market, reduced costs, better service levels, and accelerated innovation.

Benefits also include the impact on related processes such as change, release, incident, and access management. These might be such things as:

  • Reduction in the backlog of change requests
  • Enhanced customer satisfaction, perhaps tied to a specific request model
  • Reduction in the use of unauthorized hardware and software, non-standard and variant builds that increase complexity, support costs and risk to the business services
  • Fewer exceptions reported during configuration audits
  • Fewer incidents caused by request model errors (i.e., incorrect access settings, incorrectly executed fulfillment plan, etc.)

These metrics can be used to compliment base level metrics for request fulfillment depending on the focus of the request models added to the request catalog. As with all metrics, they should be linked to the critical success factors, objectives, and the goals that they support; this can help measure the benefits of improvements to the process.

Planning for success: key terms and roles

A transformation plan is critical as you look to leverage automated, on-demand cloud infrastructures. For example, accelerated ITSM can help bridge the gap between traditional infrastructures and cloud automation by clearly identifying how existing processes, roles, and governance will need to evolve as part of your implementation plan.

As you move forward you will also want to ensure that your team has a solid understanding of basic concepts as well as the increased role that request fulfillment will play in the design stage of the service lifecycle. Taking the time to understand and define some of the terms and roles involved can improve communication and coordination as you consider your ITaaS strategy:

  • The service catalog defines the end-to-end processes and supporting IT services that are available. The service catalog management process must ensure that any links and interfaces between the service catalog and the request catalog are maintained.
  • The request catalog lists available request models that can facilitate self-service for all users—including IT staff. The request fulfillment process must manage the library of request models and must assume ownership of the request catalog.

Figure 1. Relationship between request fulfillment and service catalog management

  • In an ITaaS approach, the number and complexity of request models may increase significantly. The request fulfillment manager must optimize the requests associated with IT services, and make them easier for customers to request, and more efficient for IT to fulfill. To that end, the request fulfillment process owner establishes what specifications must be captured for the request model during the design phase.
  • Service owners work with service catalog management to ensure that IT services are well defined, and that standard service requests being fulfilled are associated with the IT service for an easy request process and effective fulfillment. For example, the service owner is accountable for making sure the right subject matter expert is completing the specifications during design.

Ready for a change?

The benefits of an ITaaS approach to request fulfillment are many and far-reaching. But maximizing the benefits requires a studied approach to transformation. Carefully defining IT Services, Standard Service Requests and the supporting processes can help design a catalog architecture that meets your current and evolving requirements.


John Worthington is VMware Transformation Consultant with 30 years experience in the Information Technology industry.John&#rsquo;s been involved in IT Service Management since 2000, is an ITIL® Expert, and holds the PMP and CISA certifications. He is an accredited instructor for all levels of ITIL® certification, as well as a TIPA™ Lead Assessor.

IOUG Survey Webcast Replay Site

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für IOUG Survey Webcast Replay Site
Nov 262014
 
The permanent home for the IOUG “Oracle on vSphere” survey webcast is listed below along with the actual survey itself. The “Oracle on vSphere” VMware press book link is also listed. IOUG Survey http://www.vmware.com/files/pdf/solutions/oracle/VMware-The-Empowered-Database-2014-IOUG-Platform-Decisions-Survey-Report.pdf IOUG Survey Webcast https://urldefense.proofpoint.com/v2/url?u=http-3A__www.dbta.com_Webinars_688-2DStraight-2DTalk-2Dabout-2DVirtualizing-2DYour-2DOracle-2DDatabases-2Dand-2DMoving-2Dto-2Dthe-2DCloud.htm&d=AAMFAg&c=Sqcl0Ez6M0X8aeM67LKIiDJAXVeAw-YihVMNtXt-uEs&r=EW8KODUvRB4r_hdfCKtgHCNG8VCiliLOI5FOi2ksmxM&m=5M_VcuGW4P_TZAHrDZHQ4m5qjHLB3ulkQR5JNBl00ng&s=nKpE17_qaZGlEXWw9ijjlVMUXelWUxDwI0VaXLVsng0&e= IOUG Survey blogs http://blogs.vmware.com/vsphere/2014/10/trends-use-virtualized-infrastructure-oracle-implementations.html The official VMware press book and the definitive authority on the subject of […]]> The permanent home for the IOUG “Oracle on vSphere” survey webcast is listed below along with the actual survey itself. The “Oracle on vSphere” VMware press book link is also listed.

IOUG Survey

http://www.vmware.com/files/pdf/solutions/oracle/VMware-The-Empowered-Database-2014-IOUG-Platform-Decisions-Survey-Report.pdf

IOUG Survey Webcast

https://urldefense.proofpoint.com/v2/url?u=http-3A__www.dbta.com_Webinars_688-2DStraight-2DTalk-2Dabout-2DVirtualizing-2DYour-2DOracle-2DDatabases-2Dand-2DMoving-2Dto-2Dthe-2DCloud.htm&d=AAMFAg&c=Sqcl0Ez6M0X8aeM67LKIiDJAXVeAw-YihVMNtXt-uEs&r=EW8KODUvRB4r_hdfCKtgHCNG8VCiliLOI5FOi2ksmxM&m=5M_VcuGW4P_TZAHrDZHQ4m5qjHLB3ulkQR5JNBl00ng&s=nKpE17_qaZGlEXWw9ijjlVMUXelWUxDwI0VaXLVsng0&e=

IOUG Survey blogs

http://blogs.vmware.com/vsphere/2014/10/trends-use-virtualized-infrastructure-oracle-implementations.html

The official VMware press book and the definitive authority on the subject of Oracle on vSphere:

http://www.amazon.com/Virtualizing-Oracle-Databases-vSphere-Technology/dp/0133570185

Är ditt företag mobilt rustad?

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für Är ditt företag mobilt rustad?
Nov 262014
 

Företag, IT-avdelningar och anställda är under större press än någonsin att uppnå mer med mindre. Att kunna jobba mobilt borde vara en stor målsättning som också underlättar just det, att uppnå mer med mindre. Men många verksamheter inser inte förrän nu att explosionen av mobila enheter och applikationer kan orsaka stora störningar i både slutanvändarens förväntningar och hantering.

I en ny undersökning genomförd av VMware svarade IT-beslutsfattare och anställda i Sverige att oro över säkerhet, ägandeskap och leveransförmåga kan hålla tillbaka företaget från att dra fördel av en mobil moln-era.

Enligt undersökningen så tar det 2 veckor för IT-avdelningen att utrusta de anställda med mobila verktyg och appar. IT-avdelningarna menar att detta glapp beror på bristande hantering, kontroll och förvirring kring vem som ansvarar för att hantera mobil tillgång.

Att de anställda inte kan arbeta till 100% på grund av att de inte har rätt arbetsverktyg för att göra sitt jobb gör att konkurrenterna får ett försprång. Företag måste göra det möjligt för de anställda att göra affärer och sitt jobb med vem de vill, från var de vill, när de vill, samtidigt som man minimerar säkerhetsrisken.

Läs mer om vad som håller Svenska företag tillbaka och varför de inte känner sig rustade för ett mobilt arbetsätt i vår interaktiva infografik här.

VMware at Fujitsu Forum – what happened?

 Allgemein, Knowledge Base, Updates, VMware, VMware Partner, VMware Virtual Infrastructure, vSphere  Kommentare deaktiviert für VMware at Fujitsu Forum – what happened?
Nov 262014
 

Futuristic vending machines for contactless snacks and logging into your bank account with just the touch of your hand? Fujitsu Forum last week had it all, and we were there to cover everything from cloud infrastructure and management to EVO:RAIL and our partnership with Fujitsu.

Take a look below for some great images and Vines from the event:

[View the story “VMware at #FujitsuForum” on Storify]